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North Country Ford
- Auto Repair
- Coon Rapids, MN
About this business
According to the information provided by Luther North Country Ford Lincoln Mercury, this dealership offers new and used vehicle sales, service, and parts.
Location details
10401 Woodcrest Drive Northwest, Coon Rapids, MN, 55433, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
We bought a 2016 F150 from Elvis and he was great! Tom in finance was awesome! We will definitely be back for our next vehicle!
Business response:
Congratulations on your new vehicle, Michelle & thank you for the five stars! :)
I brought my wifes car in last friday for a recall issue and honestly we planned on getting her a new car the same day but because of the horrible service we decided to shop around. Today she bought a new car from another ford dealer because of the experience dealing with the service department. I will never set foot in a Luther dealership again.
Business response:
Eric, we are disappointed to hear you did not have a good experience. It is our goal to make every visit a positive one. Please reach out to our Service Manager, as he would like to discuss what happened with you.
They have always treated me nothing short of professional. When things happen, and sometimes they do, they go above and beyond to make things right. It is the reason that I return time after time.
Business response:
Thanks so much, Douglas!
I wasn't sure what vehicle I was going to buy - need both a large vehicle and good mileage - but I did know I wanted to buy from Elvis. He was very patient and didn't pressure me or my husband. Elvis is one of the good guys. He was available and kept in touch without pushing us. When I buy my next car it will be from Elvis!
Business response:
Thank you for the awesome review, Rachel!
What a great buying experience I had. Salesman Mark and finance Larry were great to work with.
Business response:
Thanks for the great review, Pam!
As a rule we aren't a Ford family.. but when we were looking for an suv with a third row in our price range with good ratings the explorer is where we were headed. Turns out we love it! But really the service we had the day of the purchase was great! And every interaction since has followed.. even this morning getting an oil change(side note I was nervous we would be there forever.. we were in and out in 30min!) I of course had my little man and everyone greeted him with a smile as he "drove" he even was given some key chain... read more
Business response:
Thank YOU Amanda! We're delighted to read about your experience and hope you enjoy your Explorer!
Had a great experience all around. Richard is a great salesman. He was extremely helpful, asked us what we were looking for and never pushed usntowards anything we didn't want. Andrew on the business end was great. Don't remember ever laughing that much while purchasing a car and filling out paperwork. Amazing experience. Thanks to both guys
Business response:
Thank you for the awesome review Don!
Purchased a 2015 Ford Fusion from Wally today. Great experience. He was very matter of fact, no pressure whatsoever. Liked the fact we could test drive independently. I would definitely go back to him. 4 stars only because we waited an hour and a half before seeing someone to complete paperwork. They apologized and the gentleman we completed our paperwork with was good. 5 stars for service/sales. 4 because of the long wait. We will be back for our next car.
Service dept is terrible! Zero effort put forth to help me diagnose my problem! Disgusted with the way my call was handled!
Frequently asked questions about North Country Ford
How is North Country Ford rated?
North Country Ford has a 3.2 star rating with 243 reviews.
When is North Country Ford open?
North Country Ford is closed now. It will open tomorrow at 8:30 a.m.
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