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North Central Ford

4.4

About this business

Location details

1819 N Central Expy, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.45,922 reviews
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Ronnie Hammontree's profile image
Ronnie Hammontree 
8 years ago

Purchased a 2017 Expedition and love the SUV. Not as many little storage spots around the the console as my last SUV but the ride and handling outweighs the storage issue. Friendly sales staff worked with us on the pricing of the SUV and gave of a good price on our trade ins. Second time buying from North Central Ford. We definitely will be back for our next purchase. 

Angela Fain's profile image
Angela Fain 
8 years ago

The service depart staff are excellent however the car washing interior vacuuming could be improved. I made an appointment for 9am and was told it would still take 2.5 hours for an oil change... what was the point in making an appointment ?? Anyway 3 hours later my car was serviced. And they were very apologetic they do need to come up with a better system in handling those who show up and those who make appointments. 

Todd Campbell's profile image
Todd Campbell 
8 years ago

I'm fairly certain I was scammed by north central ford today in the service department. I went in to buy a spare key for the F150 I just acquired. I was told I had to leave it there so they could program and cut the new key. I got a call from service saying my battery was dead and they had to jump it to move the truck. I have had no indication whatsoever of a failing battery. It is far too coincidental that my battery died on the service drive at Ford. It is clear that they saw my truck was new to me, and there was no possib... read more

Holden Mcdermott's profile image
Holden Mcdermott 
8 years ago
Gary Brister's profile image
Gary Brister 
8 years ago

If you have a choice for service, there are other Ford dealerships which provide better customer service. To state my recent experience was poor would be an understatement. (The quality of work was good, the service manager and service management need to be re-schooled in providing better customer service.) 35,000 miles maintenance, tire rotation, oil change, A. Questions from Service about "what does stuck door mean?", D. Not returning or answering my phone calls, F. Runaround with inconsistent and wrong information, F. Doo... read more

Junyi Shi's profile image
Junyi Shi 
8 years ago
Susan Leah Voegele's profile image
Susan Leah Voegele 
8 years ago

I had a wonderful experience buying my new F150 supercrew 4x4 from Jackson Bridges - he made the experience of purchasing a vehicle quite enjoyable! I would and have already recommended to my friends who are looking for a vehicle, to call Jackson! I flew to Texas and drove my new truck back to Michigan because of the great deal I got from Jackson � The icing on the cake was how much I enjoyed meeting Mr. Bridges! The truck is great, drives super smooth and meets all my needs - thank you!! 

Elena Sanchez's profile image
Elena Sanchez 
8 years ago

My husband and I have dealt with Ford time and time again,Our sales Lady Michelle Larson is very knowledgeable in what she does when we didn't understand she had it on paper and explained everything to us . we've kept going back year's after year's and it was a pleasant transaction, nice and smooth Thank you Ms.Larson see you in a couple of year's or I may see you when I get a car wash # happy customer #womenrock 

Shawn Darron Sharp Sr.'s profile image
Shawn Darron Sharp Sr. 
8 years ago

Great people and very nice store. General manager and service manager are good guys 

Frequently asked questions about North Central Ford

How is North Central Ford rated?

North Central Ford has a 4.4 star rating with 5,922 reviews. 

When is North Central Ford open?

North Central Ford is closed now. It will open at 9:00 a.m. 

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