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Norm Reeves Honda Superstore was founded in 1963 and since then, has grown to be the #1 Honda Dealer in America! We hold three things dear: super prices, super selection and super customer service. - Super Prices – Customers cannot get a better deal on new Honda or pre-owned cars. - Super selection – With over 3,000 cars and Honda vehicles in the inventory, you will not have to look elsewhere for your perfect car. - Super customer service – Our ‘Dare to Compare’service drive puts our prices and ... read more
18500 Studebaker Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 9:00 p.m. | |
Sun | 8:30 a.m. to 9:00 p.m. |
I am in the hunt to buy my first car and I went to Honda Cerritos today to get prices and more information. I spoke to man who told me he couldn't do anything or give me any information unless we buy in the moment. What a customer service!
Business response:
Hi Estefany - Thank you for taking the time to let us know about your visit with our dealership - I am terribly sorry to hear it was a negative one and I'd personally like to work to resolve this and apologize for any inconvenience. Please contact me at a time that's best for you at the following number/email. Kevin Harris| Customer Relations Manager | 562-345-9100 |kharris@normreeves.com
Omar Carbajal was very helpful with my daughter terminating her Honda Civic 2015 lease and she got a 2018 Honda Civic as replacement, this time it is no longer a lease! Omar did a great job, though our family love Honda cars! My husband dying to have Honda Accord in the future😊
Business response:
Thank you so much for your awesome review, Meldy! We hope your daughter is loving her new Civic!
Business response:
We're sorry to see your experience was only worth one star, Dan.
Business response:
Thanks for the 4 stars, Araceli!
Business response:
Thanks for the 5 stars, Miguel!
Was there for an oil change, also reported my tire pressure light is on I had the tires checked on 3 separate occasions 3 different look locations.. can you have the sensor checked oh it wasn’t reset properly. oil change completed tire pressure light off ��� the complimentary car was! 17 miles later tire pressure light back on. WT heck now I have to make an appointment sit for a long time and then have them say it’s the care not the tires
Business response:
Hi Trinita - Thank you for taking the time to let us know about your visit with our dealership - we're sorry to see your experience wasn't worth 5 stars and we'd like to work to resolve this and apologize for any inconvenience. Please reach out to our Customer Relations Manager, Kevin Harris, at the following number/email when you get a chance - 562-345-9100 | kharris@normreeves.com
Business response:
Thanks for the 5 stars, Vero!
Business response:
Thanks for the 5 stars, Vero!
My wife fell in love with the sonic grey pearl paint finish available on the 2018 Civic Hatchback and wanted the EXL-NAVI version. Our research showed there were only a couple in SoCal at this time, so we went to go buy one. Another dealer in West Covina was closer to our home so we went there first. Huge waste of time. They were horrible and were only interested in trying to sell off their 2017 and 2016 old inventory. They were rude and determined to play the wait, wait, wait, wait, and wear you down game. Not interested! I... read more
Business response:
Thank you so much for taking the time to leave us this kind review! We're thrilled to hear Ivan and our team could help get your wife into the car of her dreams! We hope she's loving it! :)
Norm Reeves Honda Superstore Cerritos has a 4.4 star rating with 6,944 reviews.
Norm Reeves Honda Superstore Cerritos is open now. It will close at 9:00 p.m.
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