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Norm Reeves Honda Superstore Cerritos
- Car Dealers
- Cerritos, CA
About this business
Norm Reeves Honda Superstore was founded in 1963 and since then, has grown to be the #1 Honda Dealer in America! We hold three things dear: super prices, super selection and super customer service. - Super Prices – Customers cannot get a better deal on new Honda or pre-owned cars. - Super selection – With over 3,000 cars and Honda vehicles in the inventory, you will not have to look elsewhere for your perfect car. - Super customer service – Our ‘Dare to Compare’service drive puts our prices and ... read more
Location details
18500 Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 8:30 a.m. to 9:00 p.m. |
Yeah so I made a appointment to view a Honda Insight at 1pm and when I got there they said it had sold. No text or email to let me know and as of 4:30 it is still advertised on THEIR own website...sounds like a bait & switch to me.
Business response:
Hello Brad - we apologize for any inconvenience our miscommunication caused you. I would like to hear more about your experience and work to resolve this, please contact me at a time that's best for you at the following number/email. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
RecommendedBusiness response:
Thanks for the 5 stars, German!
Took my Honda Odyssey here for a “recall fix” on Thursday before our road trip. Had planned to purchase my one-year-old a new car seat with some Target gift cards which she had received for her birthday. They had estimated 6hrs for the recall fix and I didn’t want to walk around with all my gift cards on hand so I hid it away at the bottom of my center console in an envelope (my fault I guess, as I was too trusting of Honda) as I was going to purchase the car seat right after the service. When I picked up my car I headed str... read more
Business response:
Hi Tiffany - I am extremely concerned to hear about your experience and I'd personally like to apologize and work to resolve this. If you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
Paid for a tire rotation that was not done... car was spotty from the car wash.. dirtier than when we took it in 😔 I usually have great service from here, but I will not be going back
Business response:
Hi Christina - We take great pride in our work and I am very concerned to hear that the work done on your car was subpar. I'd personally like to work to resolve this and apologize for any inconvenience. Please contact me at a time that's best for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
I purchased my Honda here, and have had it serviced here since 2013. I continually get frustrated with the long wait times, and always try to make an appointment. Today I went by to get my oil changed. I checked in and waited 25 minutes before anyone got to my car. At that point I asked what the wait time would be for this "express service". The advisor said 3 hours because it was almost lunch time! Seriously!!! I'm done here, and won't be returning. Terrible customer service
Business response:
Hi Chasity - Thank you for taking the time to let us know about your visit with our dealership - I am sorry to hear about your experience and I'd personally like to work to resolve this and apologize for any inconvenience. If you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Appreciate it! Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
Bought a new 2018 Civic EX. Love the car! The salesperson Devon Fields was friendly, professional and helpful! He made my car buying experience very pleasant. I would recommend going to see him for all of your Honda car buying needs!
Business response:
Thanks so much for the review, Heather, we hope you're loving your new Civic EX! :)
Business response:
Thanks for the 5 stars, Laura!
We recently purchased a 2015 civic sunday night, 4 days ago. We decided to give it a try knowing we had bad credit. We were only planning on giving $1000 down, but the sales representative( who was very helpful about everything) told us if we were to give $2000 down we would get approved for sure. He said worst thing that could happen is i drove it for a few days and had to bring it back and get my money back. So we did and went ahead with the process. I was told to give them a day or two to get the loan approved. I recieved... read more
Business response:
Thanks for the 5 stars, Derick!
Frequently asked questions about Norm Reeves Honda Superstore Cerritos
How is Norm Reeves Honda Superstore Cerritos rated?
Norm Reeves Honda Superstore Cerritos has a 4.4 star rating with 6,944 reviews.
When is Norm Reeves Honda Superstore Cerritos open?
Norm Reeves Honda Superstore Cerritos is open now. It will close at 9:00 p.m.
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