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18500 Studebaker Rd, Cerritos, CA, 90703, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 9:00 p.m. | |
Wed | 8:30 a.m. to 9:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 9:00 p.m. | |
Sat | 8:30 a.m. to 9:00 p.m. | |
Sun | 8:30 a.m. to 9:00 p.m. |
My boys and I had the best experience ever. Jose Sanchez was very knowledgeable and patient with us. Both of my boys got their first car. great deal!!!!!
Muy buen servicio y muy amables
Business response:
We appreciate the awesome feedback, Martha!
Absolutely 10 points will be given to this store
Business response:
Thank you for the awesome feedback, Megs!! We love to hear this!
horrible customer service. I've come to the lot 3 times this week to test drive and look at a Honda Accord 2019 Hybrid Touring. They say their system shows it on the lot, but no sales rep could find it. Emailed the Internet Sales Manager, Ted, and he even told me it was available for test drive. horrible service at this dealership.
Business response:
Hi Sandip, I regret to hear that your experiences at our dealership were negative ones. I appreciate you sharing these details. However, please give me a call at a time that works best for you so we can talk more about this. Kevin Harris| Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
No pressure whatsoever. Ugur Sisman was a great salesman, Emilio Diaz gave a prompt and the best price, and Michael Choi was extremely efficient in completing paperwork!
Business response:
Thanks for taking the time to share about your experience at our dealership, Jerry!
I've been taking my vehicle for service without any appointment and yet they still take care of me the same day! I give it a ⭐⭐⭐⭐⭐ service advisor was great explain to me in detail what was wrong with my vehicle, I will definitely recommend 4 people they have patience and for those who don't you can go somewhere else weather probably going to fix something that you really don't need on your vehicle for a lot more money cheers!
Business response:
We really appreciate the 5 stars and great review, Alex! Thank you for taking the time to share this!
I give this place 5 stars ⭐️ ⭐️⭐️⭐️⭐️ I Love this place I definitely recommend it ... any work here A little pricey but, the service is great !!!
Business response:
Thanks for taking the time to give us a 5 star rating and positive review, Tanya!
Well one day I drove to the dealer and this guy name Hassein who really helps me a lot ..due to my cituation now I’m here again ... Thanks Honda .. your # 1 on my list .
Business response:
We are so happy to hear about your experience at our dealership, Joe!
Arrived at 11:20 for service didn’t get checked in till 11:55 waited 3 hours before checking on my car the whole time nobody came to check on me when I asked them about my car it wasn’t being worked on then they put my car next, didn’t leave till 5:00.
Norm Reeves Honda Superstore Cerritos has a 4.4 star rating with 6,987 reviews.
Norm Reeves Honda Superstore Cerritos is closed now. It will open tomorrow at 8:30 a.m.
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