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Norm Reeves Honda Superstore Cerritos

4.4

About this business

Location details

18500 Studebaker Rd, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 9:00 p.m.
Sun8:30 a.m. to 9:00 p.m.
4.46,987 reviews
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Irma Romo Torres's profile image
Irma Romo Torres 
recommend  Recommended
6 years ago

My boys and I had the best experience ever. Jose Sanchez was very knowledgeable and patient with us. Both of my boys got their first car. great deal!!!!! 

Bella Estrellita's profile image
Bella Estrellita 
recommend  Recommended
6 years ago

Muy buen servicio y muy amables 

Business response:

We appreciate the awesome feedback, Martha! 

Megs Gabrielle Villamil's profile image
Megs Gabrielle Villamil 
recommend  Recommended
6 years ago

Absolutely 10 points will be given to this store 

Business response:

Thank you for the awesome feedback, Megs!! We love to hear this! 

Sandip Thiaray's profile image
Sandip Thiaray 
6 years ago

horrible customer service. I've come to the lot 3 times this week to test drive and look at a Honda Accord 2019 Hybrid Touring. They say their system shows it on the lot, but no sales rep could find it. Emailed the Internet Sales Manager, Ted, and he even told me it was available for test drive. horrible service at this dealership. 

Business response:

Hi Sandip, I regret to hear that your experiences at our dealership were negative ones. I appreciate you sharing these details. However, please give me a call at a time that works best for you so we can talk more about this. Kevin Harris| Customer Relations Manager | 562-345-9100 | kharris@normreeves.com 

Jerry Estes-Hardison's profile image
Jerry Estes-Hardison 
recommend  Recommended
6 years ago

No pressure whatsoever. Ugur Sisman was a great salesman, Emilio Diaz gave a prompt and the best price, and Michael Choi was extremely efficient in completing paperwork! 

Business response:

Thanks for taking the time to share about your experience at our dealership, Jerry! 

Alex Nunez Rodriguez's profile image
Alex Nunez Rodriguez 
recommend  Recommended
6 years ago

I've been taking my vehicle for service without any appointment and yet they still take care of me the same day! I give it a ⭐⭐⭐⭐⭐ service advisor was great explain to me in detail what was wrong with my vehicle, I will definitely recommend 4 people they have patience and for those who don't you can go somewhere else weather probably going to fix something that you really don't need on your vehicle for a lot more money cheers! 

Business response:

We really appreciate the 5 stars and great review, Alex! Thank you for taking the time to share this! 

Tanya Marshall's profile image
Tanya Marshall 
recommend  Recommended
6 years ago

I give this place 5 stars ⭐️ ⭐️⭐️⭐️⭐️ I Love this place I definitely recommend it ... any work here A little pricey but, the service is great !!! 

Business response:

Thanks for taking the time to give us a 5 star rating and positive review, Tanya! 

Joe Canovas's profile image
Joe Canovas 
recommend  Recommended
6 years ago

Well one day I drove to the dealer and this guy name Hassein who really helps me a lot ..due to my cituation now I’m here again ... Thanks Honda .. your # 1 on my list . 

Business response:

We are so happy to hear about your experience at our dealership, Joe! 

Benny Acosta's profile image
Benny Acosta 
6 years ago

Arrived at 11:20 for service didn’t get checked in till 11:55 waited 3 hours before checking on my car the whole time nobody came to check on me when I asked them about my car it wasn’t being worked on then they put my car next, didn’t leave till 5:00. 

Frequently asked questions about Norm Reeves Honda Superstore Cerritos

How is Norm Reeves Honda Superstore Cerritos rated?

Norm Reeves Honda Superstore Cerritos has a 4.4 star rating with 6,987 reviews. 

When is Norm Reeves Honda Superstore Cerritos open?

Norm Reeves Honda Superstore Cerritos is closed now. It will open tomorrow at 8:30 a.m. 

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