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Norm Reeves Honda Superstore Cerritos
- Car Dealers
- Cerritos, CA
About this business
Location details
18500 Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 8:30 a.m. to 9:00 p.m. |
I will never buy or recommend anyone to buy a car from Norm Reeves Honda in Cerritos. One good thing I have to say the sales person that helped us was great. I regret that he is not going to receive his commission due to the finance manager. The finance manager was rude.from the beginning. He was not helpful. He insisted 12 times for us to buy the gap insurance he was selling I told him No but still insisted. The reason we walked away from buying a car at Norm Reeves was of extended warranty. He would not budge I called othe... read more
Business response:
Hello Dolores, we are very concerned to read this feedback and would like to talk more about this with you. At a time that works best for you, please reach out. Thank you. Kevin Harris| Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
I leased a car from their Norm Reeves in Irvine 6 months ago and they messed up the registration paperwork at DMV. I still don’t have my registration after several emails and phone calls, they have not resolved my issue since the Irvine location is closed and they transferred to Cerritos location!!!
Business response:
Hello Nise, we regret to hear this about your registration and would appreciate the opportunity to talk more about this with you. Please reach out at a time that works best for you. Thank you. Kevin Harris| Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
RecommendedHad the best shopping experience with Jenn. She was patient, not pushy, professional and knew a lot. She made the car buying experience a great one.
Business response:
Thank you for the great review about Jenn, Diandra! Congrats!
I went with a friend to look for cars, I'm a young woman so I asked my other female friend to join me. Dealerships are notoriously known for being predominantly male so I was timid going in to buy without a male present. The orginal sales person showing me the car was fine, no problem. I ended up getting to the stage where I was going to make an offer so we sat off to the side. Another sales person came over and I immediately noticed him bc he was alone. He gave that really creepy look men give before they say or do somethin... read more
Business response:
Hello Taylor, we are very concerned to read this feedback and would appreciate the opportunity to talk more about this with you. We take these reviews very seriously. Please reach out at a time that works best for you. Thank you. Kevin Harris| Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
Great service with shawn he worked a great deal for us!
Business response:
Congratulations, Steve!! We're happy to hear Shawn was able to help you out!
heloo to general manager of dealership i purchased honda passport 2 months ago from you guys and mr sultan ahmed helped me and during that time i purchased the gap insurance for $150/month and they told me that i dont have to get full coverage for my brand new $35000 vehicle and them last week i met with an accident and car has been totaled and i called the insurance and they declined me for help then i called back to mr sultan ahmed and he ask me to come back and he offere...Continue Reading
Business response:
Hello Manny, we regret to hear about this entire situation and would like to talk more about this with you. Please reach out at a time that works best for you. Thank you. Kevin Harris| Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
During this crazy time with COVID-19, Kevin Harris helped us secure a great Accord for our son. We're going to love having this vehicle so our kid can drive himself, once he gets his license.
Business response:
We are so happy to hear your experience with Kevin was a great one, Deann! Congratulations on the Accord for your son!
3rd car from Here. Susanna was great as always.
Business response:
Thanks for taking the time to share about your experience, Kimberlee!
I would not send anyone here. my daughter was trying to buy her car here they would not do what she asked them to do so I took her to Long Beach and she drove of in the car she was trying to get here
Business response:
Hello Cherlyn, we are very concerned to read this review and would like to discuss this situation further with you over the phone. Please give us a call at a time that works best for you. Thank you. Kevin Harris| Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
Frequently asked questions about Norm Reeves Honda Superstore Cerritos
How is Norm Reeves Honda Superstore Cerritos rated?
Norm Reeves Honda Superstore Cerritos has a 4.4 star rating with 6,987 reviews.
When is Norm Reeves Honda Superstore Cerritos open?
Norm Reeves Honda Superstore Cerritos is closed now. It will open at 8:30 a.m.
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