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Norm Reeves Honda Superstore Cerritos
- Car Dealers
- Cerritos, CA
About this business
Norm Reeves Honda Superstore was founded in 1963 and since then, has grown to be the #1 Honda Dealer in America! We hold three things dear: super prices, super selection and super customer service. - Super Prices – Customers cannot get a better deal on new Honda or pre-owned cars. - Super selection – With over 3,000 cars and Honda vehicles in the inventory, you will not have to look elsewhere for your perfect car. - Super customer service – Our ‘Dare to Compare’service drive puts our prices and ... read more
Location details
18500 Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 8:30 a.m. to 9:00 p.m. |
Bought the 2013 CRV new there. There a 2 known defects with this POS and there are TSB #’s and these guys want $150 X2 to diagnose these issues which are documented over and over online. Once those issues are diagnosed they are still not covered by Honda unless you open a case against them. Never Again will I deal with Honda, they will go out of their way to pay it forward on TV but ignore their paying customers with known issues! VTC Actuator and Transmission shudder both well documented and should be recalled.
this dealership are very bad ,Massam the seller ,he is money hunger and thief, He sold the basics Civic honda on May ,with 100 miles on the car it was a car show as the car ticket said ,for $23000.00 and my friend bought same car on different dealership ,2 miles away for $19000.00 , Amir the financial service is thief too the sell manager Kevin is big thief on that dealer,and peter the finances manager is thief ,it is really hurt ,I did trust them. first they told me the rate is 2.90% but we give you this price with 1.9% and... read more
Business response:
Hi Nasrin - I am sorry to hear about your experience and I'd personally like to apologize. If you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Appreciate it! Kevin Harris| Customer Relations Manager | 562-345-9100 |kharris@normreeves.com
🤥 worse experience buying a vehicle ever, make false promises and are complete liars! Would not recommend this dealership!😠
Business response:
Hi Yvette - I am sorry to hear about your experience and I'd personally like to work to resolve this and apologize for any inconvenience. If you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Appreciate it! Kevin Harris| Customer Relations Manager | 562-345-9100 |kharris@normreeves.com
RecommendedHad a great experience at Norm Reeves leasing a car for my daughter in college . Everyone was very professional and efficient so it didn’t waste our precious time setting her up ! Lots of great inventory to choose from too! Definitely recommend !
Business response:
Thank you so much for taking the time to leave us this great review, Debra!
Darrell Pork was an amazing salesman. I was able to get approved and was in and out of there in less than 4 hours. I was able to get a great deal on a 2018 Honda Civic EX-T which I was not expecting. He broke down all the terms and information I needed to know about buying a car. Highly recommend Darell.
Ask for Sam Sultan if your thinking of leasing or purchasing. He is awesome. Out of all the people I talked to at different dealers he was the one that helped me the most, and gave me the best deal for my CRV. Couldn’t be happier. For sure I’ll be back in 3 years and hopefully my friend Sam is still there.
Business response:
Thank you so much for the kind recommendation, we hope you're loving your new CR-V and look forward to seeing you in 3 years! :)
They didn’t wash my car. ☹️ Which was very disappointing being that it was my first time there. They did recall work.(airbag) However, Ricky in service department has excellent customer service skills. He kept in communication with me about what was happening with my car and by answering my questions.
Business response:
Hi Tracey - we're glad to hear you had a great experience with Ricky and are sorry your car wasn't washed upon its return. Please give our customer relations manager, Kevin, a call at 562-345-9100 and he'll be happy to help sort this out.
Last time i take my car here! I got my car back in 2016 and have taken it to get serviced here ever since And for some reason every time it has a new scratch. Today wasn’t an exception! This time it was bigger than the other times! Plus, while waiting you can see how the employees drive the cars careless!
Business response:
Hi Ale - I am extremely concerned to hear about your experience with our dealership and I'd personally like to apologize. If you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
The “helpful Honda people”. Don’t greet you or acknowledge you to even say we will be right with you.
Business response:
Hi Cathy, we are sorry your experience wasn't worthy of 5-stars and hope next time we can provide you with a 5-star worthy one. Please contact me at a time that's best for you to discuss your experience further at the following number/email. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com
Frequently asked questions about Norm Reeves Honda Superstore Cerritos
How is Norm Reeves Honda Superstore Cerritos rated?
Norm Reeves Honda Superstore Cerritos has a 4.4 star rating with 6,944 reviews.
When is Norm Reeves Honda Superstore Cerritos open?
Norm Reeves Honda Superstore Cerritos is closed now. It will open at 8:30 a.m.
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