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Nissan of Lake Charles
- Car Dealers
- Lake Charles, LA
About this business
Nissan of Lake Charles is an automobile dealership that features new Nissan vehicles, as well as an assorted selection of pre-owned models. It provides a range of new Nissan models that includes the 350Z, Altima, Armada, Frontier, Maxima, Murano, Pathfinder, Quest, Rogue, Sentra, Titan, Versa and Xterra. The dealership offers various types of vehicles that include coupes, roadsters, sedans and crew cabs. Nissan of Lake Charles also provides vehicle financing services through several lending institutions. Additionally, it off... read more
Location details
1700 Siebarth Dr, Lake Charles, LA, 70615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am a customer of nissan. I purchased my car from them last year Aug 26,2016. A Nissan sentra 2016, I had my car appraised and it was valued at 12,000 And I still owe 26,000!!!!! One of there salesman lied to me to get the sale, and they are aware of this!!!!! So when I asked what could be done because I brought my car under false pretenses they said they couldn't anything and that they r sorry and try again in 18 months!!!!! I am a good customer pay my notes on time and I'm never late. I even sent 2 other people there to p... read more
Business response:
Latasha, we are very sorry to hear you were dissatisfied with your visit to our dealership. One of our main priorities is keeping our customer’s best interest in mind, and this is why we took the time to explain the effects of the loan, and provided our advice about your options. We proceeded with your vehicle’s purchase, per your request. We are very sorry that you are disappointed with the financing of your vehicle, as we aim to provide the best possible customer experience. Please contact Douglas Dozier at (337)312-2900, ... read more
Went in looking for a car same day Van Ned had it for me and I'm enjoying the ride go check him out
Business response:
Thank you so much for your feedback, Ella! We're happy to hear that you're enjoying your car! Please let us know if there's anything else we can do for you in the future.
I am visiting family and from out of state. Had oil changed and a car wash. very good experience. in and out within 40 minutes. Will be back again when in area.
Business response:
Mary, thanks for stopping by while you were in town! We're happy your service visit went so well!
Just got me and my family a 2017 Sentra and I'm beyond satisfied, the customer service is amazing, such a blessing! Thank u Nissan of lake Charles!!!
Business response:
Wonderful to hear, Brandi! We thank you for your kind words and wish you all the best in your new Sentra!
My salesman, Van Ned and Finance Manager Adam Stelly really made me feel at home and made getting my Versa easy. Thank Y'all for getting me right. I had a great experience and they will get you riden in something yall go check them out.
Business response:
Thank you so much for your kind review, Alana! We appreciate your thoughtful comments about Van and Adam- they are a wonderful part of our team here :) Just let us know if there's anything else we can do for you and have fun with your new Versa!
Not ! They don't make deals everyday !! What about Sundays ? Bull .
Business response:
Tammy, we are very sorry if you were inconvenienced in any way with our dealership being closed on Sundays. As a family owned business, we believe it is important to be closed on Sundays to allow for our employees to spend time with their families. We do offer online scheduling which allows you to set-up your appointment or send us a request at any time, and we are happy to work with your schedule to schedule an appointment that is best for you. Please contact Adam Stelly at 337-439-9955 if you have other concerns or questio... read more
I have purchased 3 vehicles there, my mother has purchased 4. Due to the service dept we will no longer do business there. My wife goes by on two occasions while traveling from out of town to adjust a headlight on a Titan as it is pointing too low. The first time she is told they didn't have a tech available. Today she was told they didn't have the tool to adjust it but in the same sentence was told they could adjust the headlight for $50. Really? To adjust a headlight? "Making deals every day"? Not with us you won't. Before... read more
Business response:
Shannon, we are very sorry to hear you were not happy with your experience, and even more disappointed that your concerns have not been addressed. Please reach out to Adam Stelly directly, (337)439-9955, and he will be available to address your concerns and work to find a resolution for you and your wife. Thank you.
I bought a 2016 car in august this past year and had a few problems. One of them they are telling me is normal... The other they are telling me my warranty won't cover so they want to charge me to fix it! The car is new and I bought bumper to bumper warranty on it with other and they tell me my warranty won't cover!! I am very upset about this and may never buy again from Nissan...
Business response:
Jason and Terri - we appreciate your feedback. We are sorry to hear that you did not have a great experience with us. We want to provide the highest level of customer satisfaction when you visit our dealership. Please reach out to Adam Stelly at 337-439-9955 ext. 213 as soon as possible - he's here to help. Thank you.
Was in desperate need of a vehicle. Went in talked to Mr. Van Ned told him my situation the next day I was riding. He made it happen. I recommend my sales man Mr. Ned and Nissan of Lake Charles your choice if your in the market of a new/used vehicle.
Frequently asked questions about Nissan of Lake Charles
How is Nissan of Lake Charles rated?
Nissan of Lake Charles has a 4.3 star rating with 810 reviews.
When is Nissan of Lake Charles open?
Nissan of Lake Charles is open now. It will close at 6:00 p.m.
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