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Nissan of Lake Charles
- Car Dealers
- Lake Charles, LA
About this business
Nissan of Lake Charles is an automobile dealership that features new Nissan vehicles, as well as an assorted selection of pre-owned models. It provides a range of new Nissan models that includes the 350Z, Altima, Armada, Frontier, Maxima, Murano, Pathfinder, Quest, Rogue, Sentra, Titan, Versa and Xterra. The dealership offers various types of vehicles that include coupes, roadsters, sedans and crew cabs. Nissan of Lake Charles also provides vehicle financing services through several lending institutions. Additionally, it off... read more
Location details
1700 Siebarth Dr, Lake Charles, LA, 70615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place mirrors most shady dealerships in LC. #justice4holly
Business response:
Kat, we appreciate providing a review about your visit to our dealership. We are sorry to learn you were not happy with your visit, and we would like to opportunity to learn more about why. Please contact Doug Dozier, at (337)439-9955, and he will be more than happy to speak with you. Thank you.
Business response:
Megan, thank you for taking the time to rate our business about the quality of service you received at our dealership. We are very sorry to hear you were not happy with your visit, and we would like the opportunity to understand why. We strive to provide the best possible service, and your feedback is valuable for this. Please contact Doug Dozier at (337)439-9955 to speak more about your experience. Thank you.
If your considering purchasing a vehicle from Nissan watch out for your numbers when signing your final documents. My salesman quoted me $3,6000 and James May charged me $3,7995. That means he tack on $2,000 more then he was suppose to. They are always advertising about being a valued customer. This valued customer has been calling and I've even been up there and everyone one was to busy to help me. Also I have yet to hear from anyone. This is the only dealership I've dealt with. Nissan just lost an excellent customer who ha... read more
Business response:
Ryan, thank you for providing us with your rating about your experience. We are very sorry to hear your experience was not great, and we would like to learn more about your experience so we can improve our customer service for future customers. Please reach out to Douglas Dozier at (337)439-9955, and he will be happy to speak with you about your concerns. Thank you.
ACCOUNTING CLERKS DONT DO THERE JOBS & JUST SIT ON THERE BUTTS WITH THERE THUMB UP THERE YOU KNOW WHAT !!!! AS FAR AS YOUR PAPERWORK WHEN PURCHASING A VEHICLE AND TRADING IT. HOW LONG DOES IT TAKE FOR A DEAL TO GET FUNDED AND THE SALES MAN TO ALSO RECEIVE HIS PAY. ? THE SALESMAN HAS TO TELL PEOPLE THAT WORK IN THE BACK TO DO THERE DAMN JOBS ..BECAUSE CLEARLY THEY ARE NOT . BECAUSE I PURCHASED THE VEHICLE LAST MONTH ...... & #1 THE RESPONSE WE GOT WAS THE CHECK HADNT BEEN CUT YET, OR SENT .#2 ITS JUST BEEN SITTING THERE . #3 ... read more
Business response:
Amanda, we are very sorry to hear about your experience with us at the dealership. We strive to provide the best possible customer service, and we are very disappointed to hear about your troubles regarding the processing of your vehicle’s purchase. We would like to learn more about your experience, so that we can better assist you and resolve your concerns. Please contact Adam Stelly at (337)439-9955 ex.213, to discuss your concerns and find a way to make things right. Thank you.
This was my first and very last time buying from. Nissan, first of all the place is very outdated. I was there over 2 hours and they never once offered me water or anything. They rushed me so they could get home, i know it was late but hey they wanted the sell. Since it was late they asked me to go back the next day and sign papers , so I did, then I said hey my inspection sticker is expired, so they asked me to go back another day because the service department was closed , so I asked to leave work early again to make a 3rd... read more
Business response:
I am very sorry that you are having this problem. You can come anytime Monday thru Friday between 07:30 and 5 p.m. or Saturdays before 1 p.m. to receive your inspection sticker . If you have any more concerns please call me. (337) 312-2900 MY name is Douglas Dozier
EXCELLENT SERVICE !! WITH ADAM STELLY AND Sales man RAYMOND MCKEY ON SATURDAY JUNE 10 th who helped my wife on the purchase of our brand new Nissan Pathfinder , Absolutely professional, They went above and beyond our expectations !! Outstanding , Thank you so much for all that yal do!!
Business response:
Thank you, Darrell, for the great 5-star review! Adam and Raymond will be thrilled to hear you were so happy with the customer service you and your wife received. Please let us know how we can help again in the future, and enjoy your new car!
Last weekend I purchased a Nissan Altima. I'm always leary of going to a dealership, but I was completely impressed with the entire experience! This was the smoothest auto transaction I have ever had! Thank you Wil Bryant, you're awesome!
Business response:
We are so glad that you chose us for your recent purchase, Stephanie! We strive to provide a great buying experience to our customers and are glad to hear Will was able to do that. We hope that you are enjoying your new Altima and will stop back in and see us when it comes time for routine maintenance!
Frequently asked questions about Nissan of Lake Charles
How is Nissan of Lake Charles rated?
Nissan of Lake Charles has a 4.3 star rating with 810 reviews.
When is Nissan of Lake Charles open?
Nissan of Lake Charles is open now. It will close at 6:00 p.m.
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