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NEWPRO
- Windows Installation
- Woburn, MA
About this business
We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more
Location details
26 Cedar Street, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a bathroom remodel scheduled for October *****. During the first day of installation the team responsible for installing my new shower made almost every mistake possible. During demolition they put a sledgehammer through the wall and left a hole in the adjoining bedroom. Hardware fixtures were not attached correctly and shot off the wall as soon as the water was turned on. Shelving was installed upside down. I've been trying to reach anyone and everyone in the customer service and/or service request department since Mo... read more
I love my newpro windows! I've had them over 20 years now! I've had a few fixes here and there, nothing major and the sevice people have always been wonderful including today's young man. Very professional and polite! Thank you newpro.
**** did a great job repairing my window today. It was not an easy spot to get to, but he got it all working. I was very happy with the service: **** was punctual, polite, friendly, and efficient. Thank you, ****, for a good service.
We needed all of our windows looked at for the first time in probably a decade. ***** replaced 8 of our screens and walked us through an issue with 7 others. He was very professional and helpful even with our yappy chihuahua occasionally getting in the way. Very happy with the service!
Today, ****** and ***** did a fantastic job rectifying a near-disaster caused by Newpro installers. I can't say enough about how hard they worked, how polite they were, and how good their work looks.I sincerely wish that I could give Newpro the five stars they want, but I just cannot. It took eigth appointments, four months, and dozens of phone calls to get things right. I have never experienced such dreadful "customer service" before. Their "manager" of customer service is generally snarky and unresponsive. If I ever decide... read more
I would definitely recommend Newpro to anyone. They are very professional. The work on our bathroom remodel went just as we expected. Their installer *** was a pleasure to work with. Every time I left a message via phone or email with a question. Someone got back to me within minutes. You can't ask for better service than that. We had an issue with grab bars that we felt were too long. Without hesitation Newpro agreed to order us smaller ones and came back to install them when they came in. I think they go above and beyond t... read more
Did over 22 windows for house - except for another brand that were installed by the previous owners the prior year. Windows are not cheap but very well made! We can see the difference in opening, closing, and latching. We had one issue and after a few mishaps on the required part they fixed the window (a basement crank-out window). Recommend them.
Good service. Adjustments made to windows quickly with great results. Well done.
************** was professional and curteous. He was on time and installed the components in good time. He lexft the workspace tidy and clean. Most importantly, his craftsmanship was flawless.
Frequently asked questions about NEWPRO
How is NEWPRO rated?
NEWPRO has a 4.6 star rating with 5,116 reviews.
When is NEWPRO open?
NEWPRO is closed now. It will open tomorrow at 8:00 a.m.
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