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NEWPRO

4.6

About this business

We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more

Location details

26 Cedar Street, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
4.65,069 reviews
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larisa p's profile image
larisa p 
2 years ago

**** did a great job repairing my window today. It was not an easy spot to get to, but he got it all working. I was very happy with the service: **** was punctual, polite, friendly, and efficient. Thank you, ****, for a good service. 

Keisha S's profile image
Keisha S 
2 years ago

We needed all of our windows looked at for the first time in probably a decade. ***** replaced 8 of our screens and walked us through an issue with 7 others. He was very professional and helpful even with our yappy chihuahua occasionally getting in the way. Very happy with the service! 

Domenic C's profile image
Domenic C 
2 years ago

Today, ****** and ***** did a fantastic job rectifying a near-disaster caused by Newpro installers. I can't say enough about how hard they worked, how polite they were, and how good their work looks.I sincerely wish that I could give Newpro the five stars they want, but I just cannot. It took eigth appointments, four months, and dozens of phone calls to get things right. I have never experienced such dreadful "customer service" before. Their "manager" of customer service is generally snarky and unresponsive. If I ever decide... read more

Monique K's profile image
Monique K 
2 years ago

I would definitely recommend Newpro to anyone. They are very professional. The work on our bathroom remodel went just as we expected. Their installer *** was a pleasure to work with. Every time I left a message via phone or email with a question. Someone got back to me within minutes. You can't ask for better service than that. We had an issue with grab bars that we felt were too long. Without hesitation Newpro agreed to order us smaller ones and came back to install them when they came in. I think they go above and beyond t... read more

Raymond O's profile image
Raymond O 
2 years ago

Did over 22 windows for house - except for another brand that were installed by the previous owners the prior year. Windows are not cheap but very well made! We can see the difference in opening, closing, and latching. We had one issue and after a few mishaps on the required part they fixed the window (a basement crank-out window). Recommend them. 

Mike B's profile image
Mike B 
2 years ago

Good service. Adjustments made to windows quickly with great results. Well done. 

Thomas W's profile image
Thomas W 
2 years ago

************** was professional and curteous. He was on time and installed the components in good time. He lexft the workspace tidy and clean. Most importantly, his craftsmanship was flawless. 

Spiro G's profile image
Spiro G 
2 years ago

They arrived at my home on time, completed the job in a professional manner to their and my satisfaction. Would definitely recommend new pro to others. 

Brittany P's profile image
Brittany P 
2 years ago

I would absolutely recommend Newpro to anybody doing home improvements. I got ******* and windows done by them and could not be more satisfied. From the initial request to the demo to the install teams, everyone was just fantastic to work with. They were professional, clean and very friendly. Everyone was extremely knowledgeable about what they were doing. At no point in time was I ever concerned about what was going on! 

Frequently asked questions about NEWPRO

How is NEWPRO rated?

NEWPRO has a 4.6 star rating with 5,069 reviews. 

When is NEWPRO open?

NEWPRO is closed now. It will open tomorrow at 8:00 a.m. 

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