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Nebraska Furniture Mart
- Furniture Stores
- Omaha, NE
About this business
Location details
700 South 72nd Street, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
NFM Dallas refused to sell me a microwave unless I provided my driver’s License. They couldn’t tell me why other than store policy. It didn’t matter if I paid cash or card (I wasn’t financing), they said any purchase over $200 required them to register an account for me and had to be verified with my license.
Purchased a complete bedroom suite sold by NFM under the name Legacy Classic Furniture in 2012. Delivery was weird. Received nightstands 1st, dresser, and after days, finally the bed. To me the set is beautiful. Fast forward to 2025 & I can attest to the inferior quality. The finish on a particular trim on the headboard is cracking & lifting off. It’s more like a paint not stain. And you have to be extremely careful with the finish because it is easily marred. 90% of the drawers, and I have 15 no longer sit in the opening sq... read more
We bought an outdoor sectional in March of 2024, we put it outside in April 2024 and the put it inside for the winter in Sep. Within a month or 2 noticed the wood splitting on the arms and and flaking off. Called NFM to make claim they came out and the techs agreed that this was damaged and should be replaced. NFM told me that it was not a manufacturing defect and since it was outside unprotected that it was not covered by them, so we were SOL on a $2400 purchase from Nebraska Furniture Mart! The furniture was made by Ashley... read more
We got new carpet installed on a FREE tear up & haul away, FREE install, and FREE furniture move. They wanted to charge us extra to move some furniture so we did that ourselves. They call you to go over a quote and expected me to know everything we needed for the install i.e. shims, tuck & tack, etc. I am not a carpet installer. The person who measures will add extra things in quote and if you agree to the quote assuming it's right based on them supposedly being professionals then that's the price you will pay no matter what... read more
We purchased a table here in August. It is now the end of March and we still do not have a satisfactory table. It took a very long time for the table to come in, lots of frustration figuring out pick up, and then that table was damaged. We had to drive the 6-hour round trip to Exchange that damaged table, spent over 2 hours waiting on the dock inspecting three additional tables, and all of them also had significant damage. They have now delivered to our house twice, but each of those tables were also damaged. The little mone... read more
Their 5 year warranty we purchased for $329 is absolutely ridiculous. I have pet damage (which has a one time claim) it took them over two weeks to make a decision on the claim. It was accepted BUT I as the customer have to find someone to make the upholstery repair, I as the customer have to pay for the repair first and then be reimbursed by the insurance company ( Squaretrade) I paid off my balance early & have been an excellent customer for them. This is absolutely ludicrous, I CANT afford to pay for the repairs & then “p... read more
BUYER BEWARE! I bought a Samsung on TV because of all the great reviews, Samsung was the only choice as far as I was concerned. I was told by many friends and many professionals saying that Samsung was the best out there. I bought my TV from what I thought was the “AWESOME” Nebraska Furniture Mart. During the purchase the sales Associate (which was amazing) offered us an extended service contract. I thought this was a “no brainer”. Fast forward to when the TV was delivered. It was damaged, NFM ended up replacing the TV becau... read more
BETH! In Customer Service! You are amazing! Super friendly, fun to talk to, and incredibly helpful. Thanks for making the whole process easy and enjoyable. Answered my question about early furniture pickup with patience and a great attitude. It is so rare to find such outstanding customer service, and she truly went above and beyond. I will praise this Gal time and time again! And yes, I will tell my mom moving in the snow is cheaper than summer ?? See ya at pickup this afternoon! Happy Valentines Day! - Alexis Fultz
550$ shipping and delivery is a joke. Will never order here.
Frequently asked questions about Nebraska Furniture Mart
How is Nebraska Furniture Mart rated?
Nebraska Furniture Mart has a 1.2 star rating with 248 reviews.
When is Nebraska Furniture Mart open?
Nebraska Furniture Mart is open now. It will close at 8:00 p.m.
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