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Nebraska Furniture Mart
- Furniture Stores
- Omaha, NE
About this business
Nebraska Furniture Mart is more than just a furniture store. With everything from mattresses to washers and dryers, to the latest in electronics and home security systems, flooring and lawn equipment, available in store or online.
Location details
700 South 72nd Street, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
We got new carpet installed on a FREE tear up & haul away, FREE install, and FREE furniture move. They wanted to charge us extra to move some furniture so we did that ourselves. They call you to go over a quote and expected me to know everything we needed for the install i.e. shims, tuck & tack, etc. I am not a carpet installer. The person who measures will add extra things in quote and if you agree to the quote assuming it's right based on them supposedly being professionals then that's the price you will pay no matter what... read more
We purchased a table here in August. It is now the end of March and we still do not have a satisfactory table. It took a very long time for the table to come in, lots of frustration figuring out pick up, and then that table was damaged. We had to drive the 6-hour round trip to Exchange that damaged table, spent over 2 hours waiting on the dock inspecting three additional tables, and all of them also had significant damage. They have now delivered to our house twice, but each of those tables were also damaged. The little mone... read more
Their 5 year warranty we purchased for $329 is absolutely ridiculous. I have pet damage (which has a one time claim) it took them over two weeks to make a decision on the claim. It was accepted BUT I as the customer have to find someone to make the upholstery repair, I as the customer have to pay for the repair first and then be reimbursed by the insurance company ( Squaretrade) I paid off my balance early & have been an excellent customer for them. This is absolutely ludicrous, I CANT afford to pay for the repairs & then “p... read more
BUYER BEWARE! I bought a Samsung on TV because of all the great reviews, Samsung was the only choice as far as I was concerned. I was told by many friends and many professionals saying that Samsung was the best out there. I bought my TV from what I thought was the “AWESOME” Nebraska Furniture Mart. During the purchase the sales Associate (which was amazing) offered us an extended service contract. I thought this was a “no brainer”. Fast forward to when the TV was delivered. It was damaged, NFM ended up replacing the TV becau... read more
BETH! In Customer Service! You are amazing! Super friendly, fun to talk to, and incredibly helpful. Thanks for making the whole process easy and enjoyable. Answered my question about early furniture pickup with patience and a great attitude. It is so rare to find such outstanding customer service, and she truly went above and beyond. I will praise this Gal time and time again! And yes, I will tell my mom moving in the snow is cheaper than summer ?? See ya at pickup this afternoon! Happy Valentines Day! - Alexis Fultz
550$ shipping and delivery is a joke. Will never order here.
Purchased a LG refrigerator 15 months ago the lady that waited on us assured us that the side by side we purchased was a good refrigerator top seller. The lady didn’t bother telling me the one we purchased might have a linear compressor and if the refrigerator does have a linear compressor you will get a 10 year warranty but after 5 years LG will pay for the compressor the customer pays the 1000 dollars in labor, guess what my compressor is leaking the fan motor that keeps the ice maker making ice. It has been 6 weeks now ma... read more
Chris R*****, Subject: Formal Complaint of Sexual Harassment I am writing to formally report an incident of sexual harassment that occurred while NFM drivers delivered home goods to my house. At approximately 5PM 31JAN, 2025 (2) two drivers came to our home to drop off a newly purchased mattress we had purchased the day prior. Upon arriving we were told the sales representative did not fill out the portion about taking the older mattress and they would not be taking it with them. This was not an issue. However they did offer... read more
We purchased a dining room table and chairs. This was a higher priced table so we thought the quality would be better. We bought the extended warranty for any damage on the product. After 14 months of owning this furniture the top of the table started to flake color off and the side of the table. The laminate started to peel. We submitted a claim approximately 45 days after noticing this and we turned it into the extended warranty. The extended warranty declined to cover the damage because the claim was not submitted within ... read more
Frequently asked questions about Nebraska Furniture Mart
How is Nebraska Furniture Mart rated?
Nebraska Furniture Mart has a 1.2 star rating with 236 reviews.
When is Nebraska Furniture Mart open?
Nebraska Furniture Mart is closed now. It will open tomorrow at 11:00 a.m.
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