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Nebraska Furniture Mart
- Furniture Stores
- Omaha, NE
About this business
Location details
700 South 72nd Street, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Nebraska Furniture Mart Online Payment system is a predatory lending program. No where is it stated that online payments made through the webportal will not go towards the correct item. If you have ordered several items over different times you can not chose which one to pay. You also do not know which bought item is accruing interest. They also will tell you that you have interest free payments but then not put the interest free payments on your account. Charging you interest anyway. The 24 month no financing is a lie. You ... read more
Business response:
Hello Greg, we are saddened to hear about the confusion on your bill. We understand your frustrations, however we abide by all guidelines. When applying for a NFM card and not a loan, you are provided a credit agreement that details how your payments are applied. If you do not have an active copy, we also put it on our website under credit service so all customers can have access at any time, *************************************************************** ************r. Another great spot for you to check out is our general ... read more
Worst customer service , I got broken glass table , hurt myself,have very young kid and they won't take it return for ten days. It's so heavy that I can't even move it alone, safely. I already got cut and worried about my younger one. Worst part was there was a absolutely zero sympathy from customer service person. No courtesy or ear to hear the issue. When I asked who is responsible if my kid gets hurt and there was absolute silence on the other end. I will be publishing the story on other media as well and BBB if it's not ... read more
Business response:
Hello Falguniben, we apologize your table was broken when you received it. We understand this is disappointing and we would like to see about getting you a sooner delivery date. We take your safety very seriously, and we want to make this right. Please reach out to us via email at ******************. We hope to hear from you soon!
Worst customer service , I got broken glass table , hurt myself,have very young kid and they won't take it return for ten days. It's so heavy that I can't even move it alone, safely. I already got cut and worried about my younger one. Worst part was there was a absolutely zero sympathy from customer service person. No courtesy or ear to hear the issue. When I asked who is responsible if my kid gets hurt and there was absolute silence on the other end. I will be publishing the story on other media as well and BBB if it's not ... read more
Business response:
Hello Falguniben, we apologize your table was broken when you received it. We understand this is disappointing and we would like to see about getting you a sooner delivery date. We take your safety very seriously, and we want to make this right. Please reach out to us via email at ******************. We hope to hear from you soon!
�I am not sure who else to contact regarding your customer service and *********. We filed a claim in July, ********* has been here three times, and we still have a broken recliner, one that stays in the reclining position. I can't tell you how many times I have called ********* and how many hours I have wasted on hold. I have called Nebraska Furniture five times and nothing. The latest episode today takes the cake. The young man informed us that NFM sent the wrong part. I told him he was the one who was here and sent... read more
�I am not sure who else to contact regarding your customer service and *********. We filed a claim in July, ********* has been here three times, and we still have a broken recliner, one that stays in the reclining position. I can't tell you how many times I have called ********* and how many hours I have wasted on hold. I have called Nebraska Furniture five times and nothing. The latest episode today takes the cake. The young man informed us that NFM sent the wrong part. I told him he was the one who was here and sent... read more
Nebraska Furniture Mart is a **PREDATORY LENDER, details below. I was recently interpreting for a person who owed on an account with NFM. This person received a letter informing them that their account was delenquent and was to be accelerated on December 4, 2022. We called together as this person needs help with translation. The letter gave us an extension to our "Collections Representative," Carlotta *******, who not only did not allow for this person to use a translator, but demanded that this person pay the accelerated ... read more
Business response:
Hello Vincent, thank you for reaching out to us in regard to your recent experience. We appreciate the feedback and we have passed it along to the appropriate management team.
Nebraska Furniture Mart is a **PREDATORY LENDER, details below. I was recently interpreting for a person who owed on an account with NFM. This person received a letter informing them that their account was delenquent and was to be accelerated on December 4, 2022. We called together as this person needs help with translation. The letter gave us an extension to our "Collections Representative," Carlotta *******, who not only did not allow for this person to use a translator, but demanded that this person pay the accelerated ... read more
Business response:
Hello Vincent, thank you for reaching out to us in regard to your recent experience. We appreciate the feedback and we have passed it along to the appropriate management team.
I had do much problem with NFM ,,, 1, first problem. very bad experience with the sale person ( Kaitlyn M.) at NFM at **** Nebraska Furniture Mart Dr, The Colony, TX 75056, I bought a set of dinning set $1644.00 on 8/4/2022 order # ******** and she said will be available around 10/04/2022 , I have call her couple weeks before the due date to check the status and left her voicemail to call me back for the status but she never called, the due date gone by and still doesn't know where's my product, I call her again to ask her t... read more
Business response:
Hello Thang, we are sorry that you did not hear back from your salesperson and that your product was not available yet. There was a gas card promotion for a $50 gift card with the purchase of $850 or more. If there were no other qualifying purchases equaling that amount besides the order you cancelled, we do charge for the cash value on the card as the promotion is invalid. If you do choose to do business with us again, you can always reach out to us at ************************* any time you would like to inquire into an ord... read more
I had do much problem with NFM ,,, 1, first problem. very bad experience with the sale person ( Kaitlyn M.) at NFM at **** Nebraska Furniture Mart Dr, The Colony, TX 75056, I bought a set of dinning set $1644.00 on 8/4/2022 order # ******** and she said will be available around 10/04/2022 , I have call her couple weeks before the due date to check the status and left her voicemail to call me back for the status but she never called, the due date gone by and still doesn't know where's my product, I call her again to ask her t... read more
Business response:
Hello Thang, we are sorry that you did not hear back from your salesperson and that your product was not available yet. There was a gas card promotion for a $50 gift card with the purchase of $850 or more. If there were no other qualifying purchases equaling that amount besides the order you cancelled, we do charge for the cash value on the card as the promotion is invalid. If you do choose to do business with us again, you can always reach out to us at ************************* any time you would like to inquire into an ord... read more
Frequently asked questions about Nebraska Furniture Mart
How is Nebraska Furniture Mart rated?
Nebraska Furniture Mart has a 1.2 star rating with 248 reviews.
When is Nebraska Furniture Mart open?
Nebraska Furniture Mart is closed now. It will open at 10:00 a.m.
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