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Nebraska Furniture Mart
- Furniture Stores
- Omaha, NE
About this business
Location details
700 South 72nd Street, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Nebraska Furniture Mart is the only place to go! They have an amazing selection and the customer service is great!
Nebraska Furniture Mart is the only place to go! They have an amazing selection and the customer service is great!
Deceptive practices that borderline fraud. Price match is a fraud. The listed exclusions on their website is not all inclusive. When you contact them, they manufacture additional exclusions to avoid matching the competitors price. ****. Another deceived customer that will never shop there again. This behavior should be criminal,
Business response:
Hello Mike, we apologize that you were not happy about a recent price match. We strive to have the lowest price against our competitors, which are listed at ******************************. If there is something you purchased that matches the criteria listed within the obligated time frame please feel free to reach out, and we would be happy to check it out. We can be reached through chat at *********** or email at ******************.
Deceptive practices that borderline fraud. Price match is a fraud. The listed exclusions on their website is not all inclusive. When you contact them, they manufacture additional exclusions to avoid matching the competitors price. ****. Another deceived customer that will never shop there again. This behavior should be criminal,
Business response:
Hello Mike, we apologize that you were not happy about a recent price match. We strive to have the lowest price against our competitors, which are listed at ******************************. If there is something you purchased that matches the criteria listed within the obligated time frame please feel free to reach out, and we would be happy to check it out. We can be reached through chat at *********** or email at ******************.
Bought a dishwasher less than a year ago and it's broken twice. I called to get it replaced and they won't do that. I had to call the manufacturer for them to have me call Nebraska furniture again to set a time to come out. I was told they can come out the next day when that was false. The earliest they can come out is end of the week and they gave me a 6 hour time frame. So now I am having to take a day off of work to sit around and wait for someone to replace the same part that's broken twice. I have a warranty on it but t... read more
Business response:
Hello Michael, we apologize for the issues that have occurred with your dishwasher. We understand this situation is not ideal especially with missing work. As you stated NFM is the retailer, so if there are any issues within the first 30 days then we would love to assist. After the 30 days it would be a manufacturer issue, and you do need to work with them as NFM does not have appliance service techs. After the first year or depending on the issue then it would go to extended plan. The most we could do is ask the manufacture... read more
Bought a dishwasher less than a year ago and it's broken twice. I called to get it replaced and they won't do that. I had to call the manufacturer for them to have me call Nebraska furniture again to set a time to come out. I was told they can come out the next day when that was false. The earliest they can come out is end of the week and they gave me a 6 hour time frame. So now I am having to take a day off of work to sit around and wait for someone to replace the same part that's broken twice. I have a warranty on it but t... read more
Business response:
Hello Michael, we apologize for the issues that have occurred with your dishwasher. We understand this situation is not ideal especially with missing work. As you stated NFM is the retailer, so if there are any issues within the first 30 days then we would love to assist. After the 30 days it would be a manufacturer issue, and you do need to work with them as NFM does not have appliance service techs. After the first year or depending on the issue then it would go to extended plan. The most we could do is ask the manufacture... read more
Nebraska Furniture Mart Online Payment system is a predatory lending program. No where is it stated that online payments made through the webportal will not go towards the correct item. If you have ordered several items over different times you can not chose which one to pay. You also do not know which bought item is accruing interest. They also will tell you that you have interest free payments but then not put the interest free payments on your account. Charging you interest anyway. The 24 month no financing is a lie. You ... read more
Business response:
Hello Greg, we are saddened to hear about the confusion on your bill. We understand your frustrations, however we abide by all guidelines. When applying for a NFM card and not a loan, you are provided a credit agreement that details how your payments are applied. If you do not have an active copy, we also put it on our website under credit service so all customers can have access at any time, *************************************************************** ************r. Another great spot for you to check out is our general ... read more
Nebraska Furniture Mart Online Payment system is a predatory lending program. No where is it stated that online payments made through the webportal will not go towards the correct item. If you have ordered several items over different times you can not chose which one to pay. You also do not know which bought item is accruing interest. They also will tell you that you have interest free payments but then not put the interest free payments on your account. Charging you interest anyway. The 24 month no financing is a lie. You ... read more
Business response:
Hello Greg, we are saddened to hear about the confusion on your bill. We understand your frustrations, however we abide by all guidelines. When applying for a NFM card and not a loan, you are provided a credit agreement that details how your payments are applied. If you do not have an active copy, we also put it on our website under credit service so all customers can have access at any time, *************************************************************** ************r. Another great spot for you to check out is our general ... read more
Worst customer service , I got broken glass table , hurt myself,have very young kid and they won't take it return for ten days. It's so heavy that I can't even move it alone, safely. I already got cut and worried about my younger one. Worst part was there was a absolutely zero sympathy from customer service person. No courtesy or ear to hear the issue. When I asked who is responsible if my kid gets hurt and there was absolute silence on the other end. I will be publishing the story on other media as well and BBB if it's not ... read more
Business response:
Hello Falguniben, we apologize your table was broken when you received it. We understand this is disappointing and we would like to see about getting you a sooner delivery date. We take your safety very seriously, and we want to make this right. Please reach out to us via email at ******************. We hope to hear from you soon!
Frequently asked questions about Nebraska Furniture Mart
How is Nebraska Furniture Mart rated?
Nebraska Furniture Mart has a 1.2 star rating with 246 reviews.
When is Nebraska Furniture Mart open?
Nebraska Furniture Mart is closed now. It will open at 11:00 a.m.
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