Nebraska Furniture Mart

Javeus B 

on BBB

2 years ago

I recently had the pleasure of working with Blake B****, a salesman at Nebraska Furniture Mart. He was an absolute pleasure to work with and was extremely helpful in helping my family and I find the perfect bed frame and mattress. He was knowledgeable and patient, taking the time to explain the different options and helping us find the best fit for our needs. He was always friendly and courteous, and it was clear that he genuinely cared about our satisfaction. I highly recommend Blake and his services, and I want to express ... read more

Javeus B 

on BBB

2 years ago

I recently had the pleasure of working with Blake B****, a salesman at Nebraska Furniture Mart. He was an absolute pleasure to work with and was extremely helpful in helping my family and I find the perfect bed frame and mattress. He was knowledgeable and patient, taking the time to explain the different options and helping us find the best fit for our needs. He was always friendly and courteous, and it was clear that he genuinely cared about our satisfaction. I highly recommend Blake and his services, and I want to express ... read more

Cristy R 

on BBB

2 years ago

DO NOT buy from NFM. I wish I could give them zero stars. I purchased a dresser for my daughter in the fall of 2021. We had to special order it bc we wanted it in white. They told us 4 months. Then it was extended to 6 months, then 8, then 12 MONTHS. We were finally notified that the dresser was ready 18 MONTHS after we originally purchased it. When we finally started to unbox the dresser we noticed it was DAMAGED. ** **** ****** ****** ** **** ******We wait 18 MONTHS for this dresser and it’s arrived DAMAGED. They told us i... read more

Cristy R 

on BBB

2 years ago

DO NOT buy from NFM. I wish I could give them zero stars. I purchased a dresser for my daughter in the fall of 2021. We had to special order it bc we wanted it in white. They told us 4 months. Then it was extended to 6 months, then 8, then 12 MONTHS. We were finally notified that the dresser was ready 18 MONTHS after we originally purchased it. When we finally started to unbox the dresser we noticed it was DAMAGED. ** **** ****** ****** ** **** ******We wait 18 MONTHS for this dresser and it’s arrived DAMAGED. They told us i... read more

Mary E 

on BBB

2 years ago

This store has demonstrated a lack of ethics towards customers perceived as poor or marginalized because of their ethnic background. Sadly, I made the mistake of spending thousands of dollars on Hunter Douglas shades. I arrived in the store with photos and measurements of the proposed project. Next I questioned the sales person about feasability of acheiving project goals. I can now report: She lied-over and over and over again These lies were disclosed after the incorrect product was installed. A word about the installer: H... read more

Mary E 

on BBB

2 years ago

This store has demonstrated a lack of ethics towards customers perceived as poor or marginalized because of their ethnic background. Sadly, I made the mistake of spending thousands of dollars on Hunter Douglas shades. I arrived in the store with photos and measurements of the proposed project. Next I questioned the sales person about feasability of acheiving project goals. I can now report: She lied-over and over and over again These lies were disclosed after the incorrect product was installed. A word about the installer: H... read more

Jason W 

on BBB

2 years ago

Nebraska Furnature Mart sold me a couch and loveseat. The couch and loveseat began ripping at the seams after two years of ownership. I called the service contract company that they use and they inspected it and claim that it is due to normal wear and tear. The love seat is hardly ever used as there are only two people that live in my house and we only sit on the couch. Also due to COVID no one visited our house for the majority of the ownership of the couch. So via 10-15 times of being sit on the seat failed but that is dee... read more

Jason W 

on BBB

2 years ago

Nebraska Furnature Mart sold me a couch and loveseat. The couch and loveseat began ripping at the seams after two years of ownership. I called the service contract company that they use and they inspected it and claim that it is due to normal wear and tear. The love seat is hardly ever used as there are only two people that live in my house and we only sit on the couch. Also due to COVID no one visited our house for the majority of the ownership of the couch. So via 10-15 times of being sit on the seat failed but that is dee... read more

Nick L 

on BBB

2 years ago

I have been more than disappointed with nfm. We purchased couch and chair from them we started having issues with everything 6 months after we purchased them. I then called them and the lady I talked to first was absolutely disrespectful to me told me I was going to get money back on the furniture because of the problems we had, then never got the amount she said. After telling the next lady that, she basically laughed at me and said sorry. We are on our 3rd issue with the chair now and after 3 replacements of the chair it i... read more