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Nebraska Furniture Mart
- Furniture Stores
- Omaha, NE
About this business
Location details
700 South 72nd Street, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
DO NOT buy from NFM. I wish I could give them zero stars. I purchased a dresser for my daughter in the fall of 2021. We had to special order it bc we wanted it in white. They told us 4 months. Then it was extended to 6 months, then 8, then 12 MONTHS. We were finally notified that the dresser was ready 18 MONTHS after we originally purchased it. When we finally started to unbox the dresser we noticed it was DAMAGED. ** **** ****** ****** ** **** ******We wait 18 MONTHS for this dresser and it’s arrived DAMAGED. They told us i... read more
DO NOT buy from NFM. I wish I could give them zero stars. I purchased a dresser for my daughter in the fall of 2021. We had to special order it bc we wanted it in white. They told us 4 months. Then it was extended to 6 months, then 8, then 12 MONTHS. We were finally notified that the dresser was ready 18 MONTHS after we originally purchased it. When we finally started to unbox the dresser we noticed it was DAMAGED. ** **** ****** ****** ** **** ******We wait 18 MONTHS for this dresser and it’s arrived DAMAGED. They told us i... read more
This store has demonstrated a lack of ethics towards customers perceived as poor or marginalized because of their ethnic background. Sadly, I made the mistake of spending thousands of dollars on Hunter Douglas shades. I arrived in the store with photos and measurements of the proposed project. Next I questioned the sales person about feasability of acheiving project goals. I can now report: She lied-over and over and over again These lies were disclosed after the incorrect product was installed. A word about the installer: H... read more
This store has demonstrated a lack of ethics towards customers perceived as poor or marginalized because of their ethnic background. Sadly, I made the mistake of spending thousands of dollars on Hunter Douglas shades. I arrived in the store with photos and measurements of the proposed project. Next I questioned the sales person about feasability of acheiving project goals. I can now report: She lied-over and over and over again These lies were disclosed after the incorrect product was installed. A word about the installer: H... read more
Nebraska Furnature Mart sold me a couch and loveseat. The couch and loveseat began ripping at the seams after two years of ownership. I called the service contract company that they use and they inspected it and claim that it is due to normal wear and tear. The love seat is hardly ever used as there are only two people that live in my house and we only sit on the couch. Also due to COVID no one visited our house for the majority of the ownership of the couch. So via 10-15 times of being sit on the seat failed but that is dee... read more
Nebraska Furnature Mart sold me a couch and loveseat. The couch and loveseat began ripping at the seams after two years of ownership. I called the service contract company that they use and they inspected it and claim that it is due to normal wear and tear. The love seat is hardly ever used as there are only two people that live in my house and we only sit on the couch. Also due to COVID no one visited our house for the majority of the ownership of the couch. So via 10-15 times of being sit on the seat failed but that is dee... read more
I have been more than disappointed with nfm. We purchased couch and chair from them we started having issues with everything 6 months after we purchased them. I then called them and the lady I talked to first was absolutely disrespectful to me told me I was going to get money back on the furniture because of the problems we had, then never got the amount she said. After telling the next lady that, she basically laughed at me and said sorry. We are on our 3rd issue with the chair now and after 3 replacements of the chair it i... read more
Purchased a very expensive couch and ottoman in May of 2022. The couch arrived totally different than the floor model. Advertisements The couch cushions are completely flat, lacking stuffing everywhere Looks like a 500.00 cheap POS. Not to mention the ottoman wasnt even stuffed, received 2 of them the same way. When people come to our home and we tell them about our couch, as they start to sink, they are floored when we tell them how much we paid. How embarrassing! Customer service is a joke no help, said we had 30 days to r... read more
i filed a claim with Square Trade on February 2 of this year to have my refrigerator repaired. I received a claim# on February 3. They scheduled an appointment on Feb 10 and no showed,. Called back and rescheduled for the 17. They again no showed. I then got call this past Wednesday and was told they would be out here Friday at 0830. but then they sent me email saying the appt was on Thursday, called back and then they changed it to 1100 on friday. i called back and said i cannot be at the house at that time . They said no t... read more
Business response:
Thank you for your feedback and I am sorry to hear you hare having issues with your refrigerator and getting the service scheduled. I also want to apologize that our representative did not meet your expectations and we certainly do not want our customers to feel that they are not valued. Please feel free to contact us at 1-800-359-1200 extension 22435, live chat in at www.nfm.com or by email at contact.us@nfm.com. NFM does not service appliances or electronics however, we would be happy to reach out to the extended warranty ... read more
Frequently asked questions about Nebraska Furniture Mart
How is Nebraska Furniture Mart rated?
Nebraska Furniture Mart has a 1.2 star rating with 246 reviews.
When is Nebraska Furniture Mart open?
Nebraska Furniture Mart is closed now. It will open tomorrow at 11:00 a.m.
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