Neal Harris Service Experts

Gayle V 

on BBB

2 years ago

After six years of using Service Experts, I have cancelled my maintenance contract. For the second time after a routine yearly maintenance of my air conditioner within days I had a problem. During the service this May, I was told there was an issue, but they had been able to rectify it though they did not know how long it would last. Thus, when the AC stopped cooling 10-days later, I called and asked for another service call. The technician arrived and began to look at the system but was followed within 10 minutes by another... read more

Susan C 

on BBB

2 years ago

Just replaced water heater, great job! Also installed & maintain A/C & furnace, very happy with equipment & regular inspection & maintenance. Recommend highly. 

Lori C 

on BBB

2 years ago

Their plumbing service is extremely over-priced. They would not give me a quote for a toilet replacement, insisted they had to send out a tech and then charged me $80 for the tech to come out for 1 minute to tell me what i already knew!! Their quote to replace my toilet was over $500 and i would be purchasing my own toilet. Would never recommend them for their plumbing services!! 

Yevgeniy L 

on BBB

2 years ago

Classic Home Services installed a new central AC unit 2 months ago and promised to return to start the unit to make sure that it's working as well as they promised to return and fix it if it's not working. The AC unit that they installed is not working neither they ever returned to fix it. I tried to reach the AC crew that installed the unit but they won't return calls nor pick up their phones. The company just promises to send the available crew but no one comes. They have no continuation of service after they take your mon... read more

Robbie S 

on BBB

2 years ago

Wesley W*** is an amazing company and I couldn't be happier with the service I received from them for all of my heating and cooling needs! Emily and Adam came through for me with flying colors today under extreme emergency circumstances! 

Carole R 

on BBB

2 years ago

Integrity issues with price quotes for septic tank cleaning. Older home, but easy access to tank. 4 yrs ago cleaning $195. Quotes today, from $1130 - $1895. No discernable changes in conditions. Charge $131.25 trip charge with NO SERVICE! Pink plumber in right business .... since they're "full of _ _ it!" Carole R. 

Tami S 

on BBB

2 years ago

BW **** from Elkhart has always given me good service. I bought a new furnace and my house's first AC unit from them several years ago and I pay for them to service both annually to keep my free-labor warranty valid. One cold fall day the furnace wouldn't start and they came out, free of charge, to get it started. They remind me when to schedule my appointments and have always done a fine job, following an entire checklist. I've asked them not to change filters if it can wait, and they've honored my request, letting me know ... read more

Vicki M 

on BBB

2 years ago

I have used Service Experts for years to maintain, repair and replace my HVAC unit. They are reliable, punctual, professional, and courteous. 

Tamara E 

on BBB

2 years ago

We've been customers of Teays Valley Heating and Cooling for several years. We've always received excellent and fast service. I care for 6 children and having Teays as a part of our team has helped me stay open for business. Teays has competent staff that is very knowledgeable and courteous. We will always rely on Teays to provide us with excellent service!