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Neal Harris Service Experts
- Heating & Air Conditioning/HVAC
- Overland Park, KS
About this business
Neal Harris Service Experts provides heating, air conditioning, air quality, and plumbing installation, service, and maintenance to the Kansas City area.
Location details
9040 Cody St, Overland Park, KS, 66214, United States
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Just don't use them, will charge you for something you no longer even have possession of!! The new people who purchased our house are choosing not to sign the transfer paperwork to assume the hot water tank rental so Bryant has decided that I should keep paying for the new owners of the home to have hot water. 3 months now I have been charged and don't even live in the province anymore. This is apparently my fault according to Michelle as its not there Job to chase down customers. Stay away from.this company they are more th... read more
Business response:
We apologize for your experience and would like to look into your situation. Please contact us at ***************@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Technicians were friendly and worked quickly to get the job done. Took the time to explain the functionality of the new water heater. They did a great job.
Business response:
We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!
Stevenson Heating and Air is a scam, I just purchased a home which is a cost in itself. Trying to watch my spending with updates and had a Technician come out from Stevenson, Dale (only honest guy at Stevenson). He replaced my thermostat and said my furnace just needed a cleaning. I then scheduled another appointment and requested Dale, instead I got a scam artist, Mike O. When I was distracted he took a well running furnace and ruined it! Said it was over heating and the heat exchanger was cracked and said his sales guy was... read more
Business response:
We will certainly investigate this matter and follow up with you as quickly as possible.
An update to my review filed on 12/19/2021: A general manager from Aramendia reached out to me after the holidays to investigate the situation. He confirmed that the quote I was given was an error and stated that the manager who signed off on it had been "let go." Although I paid a different company to repair my HVAC system, Aramendia still refunded me the difference of what I paid and what it would have cost for them to fix the issue at cost; this was a completely out of pocket refund on their part. I was surprised and sati... read more
Business response:
Thank you so much for the updated positive review! We're glad we were able to turn your experience around and look forward to our continued relationship.
We needed a new air conditioner for our HVAC. We have a gas furnace for heat. ******* sold us a hybrid heat pump that switches to the gas furnace at the point the temperature fell too low to be efficient as a heat pump. The biggest selling point, emphasized over and over at least ten times during the sells pitch, was that the really great feature was the Emergency Heat setting to supply some heat if the gas was ever out. Our gas did go out and there was no Emergency Heat!!! Another selling point, but not emphasized as much ... read more
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ********************************** with your full name on the account, address and phone number and we will follow up with you.
I would give Service Experts Company a negative 10 review if it was possible. My mother's current air conditioner is 5 1/2 years old. Still under warranty until 2026. Service Experts owns the extended warranty. My mother is 83 year old and hard of hearing. My mother believed what she was signing was a temporary thing to fix her existing Air-Conditioners' issue. Low Freon. My mother was pressured into purchasing an Advantage package which included a new air conditioner priced at $8200 with total packaging cost of $16400 over... read more
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ********************************** with the full name on the account, address and phone number and we will follow up with you.
Incompetent, shady, or both. These guys showed up with both a technician and a sales guy. Technician took a look at my faulty furnace for a few minutes, told me a part that needed to be replaced, but said there was no guarantee the new/replacement part would be compatible(?). Suggested I get a whole new system furnace + A/C. Sales guy tried the high pressure sales approach to get me on their 'advantage' plan, which is a lease where you will pay monthly and end up paying twice the cost of the new system over the course of 10 ... read more
Crystal arrived for my annual heating inspection on time and completely following the CDC guidelines for COVID. She explained everything to me and instructed me on the proper way to flush out the system and how often I should change the filters etc. I really appreciated the time she spent addressing my concerns and answering my questions.
Business response:
We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience!
ORANGUTAN HEATING (TEMPE) company will scam you, especially the senior citizens. This company was awful to my mom and the sales representative tricked my mom into getting a $12,000 AC unit which she didn't need, he knew my mom was on a fixed income and he didn't care. And when she tried to call the company to talk about her bill the represenative didn't want to help her and made her feel worthless. This is a warning to EVERYONE and especially SENIORS, DO NOT USE THIS COMPANY!!!!!!!!
Business response:
We regret you have concerns for your friend and would like to look into their situation. Please contact us at ********************************** with their full name on the account, address, and phone number, and we will follow up with you. Thank you.
Frequently asked questions about Neal Harris Service Experts
How is Neal Harris Service Experts rated?
Neal Harris Service Experts has a 4.4 star rating with 3,112 reviews.
When is Neal Harris Service Experts open?
Neal Harris Service Experts is open now. It is open 24/7.
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