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Navy Federal Credit Union
- Credit Unions
- Radcliff, KY
About this business
Navy Federal Credit Union is the world's largest credit union and is proud to serve the financial needs of the Armed Forces, Department of Defense, veterans, and their families worldwide. We offer low-rate auto and home loans, credit cards, private student loans and a variety of savings products. Join today. Federally insured by NCUA. Equal Housing Lender.
Location details
1679 N Wilson Rd #105, Suite 105, Radcliff, KY, 40160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
If I could give 0 I would. After 15 yrs of banking I'm done. By far worst experience I've had with refinancing/ mortgage, I paid for appraisal, termite inspection, sent all paper work in twice then a 3rd we t to branch to have them do it, my loan officer sendd it in weeks later they hit my credit twice in two months, cant get a hold of anyone, I email my loan officer I get generated email back she is out of office. I started exactly two months ago and nothing from anyone. I was out of state for my grandfather's funeral and s... read more
I was so excited to open an account with them based on all the things I heard, well in my case nothing has been great. The credit union doesn’t protect or care for consumers and have no sympathy! I will be closing by account ASAP and hope the never put another person in a situation as they did me. I’ve also file a complaint with CFPB! I will not stop until my voice is heard. Seeing the reviews below I wish I did my research before
Terrible. Never use them to refinance. We applied for the va loan in May. They tell us today they closed the file. My husband was a few months short of 6 years and we didn’t even realize that. Getting the COE should’ve been the first step. Wasted our time and theirs.
Navy Federal Credit Union stole $67 from me and supervisors do not escalate calls. It all started when I visited Mexico with my son two years ago. My son asked me to make a purchase at a souvenir shop. The cashier swiped my card a number of times then claimed there was a problem with the system and requested cash. I repeatedly asked whether the transaction went through and the cashier assured me it did not! I returned to the US and within a few days discovered the charge was on my account. Bearing in mind, I have thousands o... read more
I file a complaint about getting my money back from a place that I didn’t stay at or go to! Two months before leaving I file the complaint. Navy Federal told me to screenshot ALL texts and any other documents. I did just that which was on the 6/6 and I called today because the money wasn’t on my account and navy Federal NEVER reach out ! How am I assout on my money and now navy Federal is telling me to reach back out to the business to get more information about MY MONEY !!!! Whose and why would they say anything to me now a... read more
After applying for membership I get a message from this organization that they can't verify my information. On my application, I gave my(1) SSN, (2)authorized a deposit from a Vystar Credit Union account in my name, (3)my home address, (from a home is in my name), I pay property taxes on home in my name and my (4)Florida Drivers License. I have applied for and gotten credit cards via the internet without any problems in the same fashion many times. I'm not only a former member of the military but also a former civilian emplo... read more
Navy Fed returned an electrictronic debit for 522.38 and when I called the manager Jessica on 06/05/2019 1300 - 1320 hrs was so uncarrying cold even after I threaten to close my account. The real slap in the face was when I closed my account the balance they gave was for 522.93 seeking legal advice worse service ever
There is no statement balance and due date info for my navy federal credit card after I log into my navy federal account, there is no way for to setup automatic payment. They ignore my complaint and does not improve user experience. Very incompetent !
If you don't provide exemplary feedback, ones reviews don't get published at NFCU's Ratings and Reviews. The standards for what is appropriate is arbitrary and capacious. After 40 plus years with NFCU, I am going to cancel all my accounts, business and personal, because of the lack of transparency and an inability to leave realistic feedback regarding its supposed benefits. They can keep me from leaving appropriate feedback regarding their third party "cell phone protection benefits" as a Flagship Rewards Credit Card holder,... read more
Frequently asked questions about Navy Federal Credit Union
How is Navy Federal Credit Union rated?
Navy Federal Credit Union has a 2.1 star rating with 143 reviews.
When is Navy Federal Credit Union open?
Navy Federal Credit Union is open now. It will close at 5:30 p.m.
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