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Naturescene

3.3

About this business

Location details

5182-H Brook Hollow Pkwy, Peachtree Corners, GA, 30071, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.3256 reviews
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ShelleyBagri's profile image
ShelleyBagri 
3 years ago

Does not uphold any satisfaction guarantee.Does not return phone calls- I tried 5 times, all different subsequent days. Although was assured that I would receive a call back- never did. 

Business response:

Thank you for giving us the chance to discuss your concerns with you recently. We sincerely apologize for the poor communication we provided earlier this season, and we hope you understand that we are committed to improving your Naturescape experience going forward. If you have any questions or concerns about your guaranteed services at any point in the future, please don’t hesitate to let us know! 

aaron l's profile image
aaron l 
3 years ago

I called naturescape because i wanted to aerate my lawn. I called them about 3 months ago. Never heard back from them so i used a local small landscaper to aerate my lawn. I then went on to seed my lawn like crazy. I spent 600$ or more on seed really good seed and my lawn responded really well and looked amazing. The hard work and money spent on see and other lawn products had worked. So i came home from work today and guess who decided to come to my house with no notice and destroy my lawn? Naturescape. My lawn looked amazi... read more

Business response:

Thank you for taking the time to discuss your concerns with us recently; we appreciate your patience. We hope the solution we provided was satisfactory. Please let us know if there is anything more we can do for you! 

RICK P's profile image
RICK P 
3 years ago

Poor at best. Poor service. The service tech rounded corners, therefore; missed a lot of area. He was in such a hurry, he drove over landscaping and ran a large landscape rock into my driveway. In multiple attempts to get the riding machine up an undulation, he torn up the grass. When he did get the manual machine, it was to much for him to handle and ran straight into my fence. Realizing he could not handle it, he quit without finishing the backyard at all. He even told me he was sorry for the poor performance and to call t... read more

Business response:

Thank you for your feedback, and for taking the time to discuss your concerns further with us last month. We appreciate the chance to make this right for you, and we hope the solution we provided was satisfactory. If you have any further questions or concerns about our guaranteed service, please feel free to contact us! 

Christine P's profile image
Christine P 
3 years ago

I spoke to someone regarding starting service. I originally called during the 3 1/2 weeks ago around 4/12 and requested weed treatment for dandelions. I was told there would be someone out to take care of it within the next week. I called and left a message the next week to confirm service. No one called back. When I finally was able to get a person on the phone I was assured you would be out this past week to take care of my weed issue. No one has come out and no one has contacted me. I tried calling twice to day and sat on... read more

Business response:

We’re sorry to see you have been dissatisfied with the service. We have attempted to reach you by phone, but have been unable to speak with you. We guarantee all of our services, and we would love the chance to make this right for you. Please contact us at customerservice@naturescapelawncare.com so we can get to work on a solution for you! 

PAUL B's profile image
PAUL B 
3 years ago

Have been a customer of the Appleton branch for many years. Have always been satisfied with the quality of their products and services. 

Diane E's profile image
Diane E 
4 years ago

I love the mosquito control! I’m able to enjoy my yard again. 

Nancy and Mark's profile image
Nancy and Mark 
4 years ago

We have been very satisfied with Naturescape service from their Rockford, IL location. They have always been very responsive to our needs and have worked with us satisfactorily when scheduling services. The employees are always very nice and you can tell that they appreciate our business and the referrals we've given them. 

Jerry H's profile image
Jerry H 
4 years ago

I have been with this company for about 5 years, very very happy with them (Schaumburg office). They are courteous and easy to do business with them. I use them for a 5 visit lawn application plus aeration and overseeing. They have the knowledge when I ask questions. My lawn always looks good year after year 

Simon's profile image
Simon 
4 years ago

MADISON WISCONSIN BRANCH. Absolutely the worst lawn care company I have ever had the misfortune to hire. They completely ruined my lawn when they decided to aerate it straight after two solid days of rain - and despite me requesting them not to do so. I just want to cry at the damage they have done. How they get a decent BB rating is absolutely beyond me. 

Frequently asked questions about Naturescene

How is Naturescene rated?

Naturescene has a 3.3 star rating with 256 reviews. 

When is Naturescene open?

Naturescene is closed now. It will open tomorrow at 8:00 a.m. 

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