National Car Rental's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

National Car Rental

4.4

About this business

Location details

338 Lucas Dr, Detroit, MI, 48242, United States

Get directions
4.45,912 reviews
Select a rating
Jennifer J.'s profile image
Jennifer J. 
10 years ago

Love national. I have an emerald club membership can pick any car off the lot. As well as if I don't see a car in the row, someone always go out and find a car off the lot. Five stars all day they never failed me. 

Amir S.'s profile image
10 years ago

I was there waiting for a rental during a snow storm. Due to the extremely bad weather the manager upgraded my rental with no charge. I can't thank you enough. 4WD was a necessity in a weather like that day. You are the best. 

Kurt S.'s profile image
10 years ago

National does a great job...quick in / quick out, good car selection, personable staff. Always a great experience! 

Aaron B.'s profile image
10 years ago

National is the best cars are clean and ready to go number 1 

Theodore R.'s profile image
Theodore R. 
10 years ago

National is my go to provider on rentals; business and leisure. Executive Elite is a nice name, but I would like(expect) more premium choices in the lot(row); 2-4 vehicles is not efficient and not much of a jump from general Emerald Club. HOWEVER WE'RE TALKING ABOUT THIS RECENT TRIP.... for this trip I had a 2015 Tahoe. Change oil indicator came on 2 hours into my drive to Texas and developed two flat tires on general highway driving. Lucky I had service on my phone of find the process of changing my tire since there was no ... read more

John R.'s profile image
10 years ago

I ONLY use National. Always the best cars, choices and service. My wife is automatically a driver with National so I don't have to pay additional or both be present when we rent. A real plus. Picking up the rental and dropping off is fast and easy. Being able to choose ANY car is a such a great feature. I recommend National to all my fellow travelers! Thanks. 

Dave S.'s profile image
10 years ago

Great car in great shape. Very fast check out, no waiting time to return car with no need to wait for anyone to give me the receipt. Their "take any car you like" checkout was a little confusing because I was expecting the various car classes to be in different areas but they were all in one place on a snowy day in Detroit. They said I was free to take an SUV or any more expensive car at same price, which I did not expect. The guy said the SUV would drive better in the snow, so that's what I took. I had used Priceline to boo... read more

Nagarjuna M.'s profile image
Nagarjuna M. 
10 years ago

Fast Check out and great car selection. Enjoyed my trip. but the prices are little too high compared to other car rental agencies. 

David P.'s profile image
10 years ago

I wish I could give the place a great review but I can only give good review on this trip. I am a Emerald Club member and while I may not know all the rules, I prefer not to be treated like an idiot from the front desk group. The drive from the airport to the lot was ok. The car selection was horrible and very hard to understand what I can get (No mid-size cars were even available). The car itself was ok (but come on - in what universe is a Kia Soul considered a full size car). The check in process was great, fast service an... read more

Frequently asked questions about National Car Rental

How is National Car Rental rated?

National Car Rental has a 4.4 star rating with 5,912 reviews. 

When is National Car Rental open?

National Car Rental is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com