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National Car Rental

4.4

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Location details

338 Lucas Dr, Detroit, MI, 48242, United States

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4.46,094 reviews
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Danny M.'s profile image
Danny M. 
9 years ago

I use National on a regular basis I am a Emerald club member I like the fact that I can pick my own car my only complaint is the condition of the last few cars very dirty one had water spots on the window so bad I could not see had to stop immediately and clean the windows. Another time there was melted chocolate on the center counsel which eventually got all over me was not happy. Their rates are competitive can usually find a coupon will continue to use National just hope the address some of their cleaning issues 

Lawrence B.'s profile image
Lawrence B. 
9 years ago

Renting online is quick and easy, I upgraded for free to a Mustang and had a great day. Great service before and after the rental. 

Marc M.'s profile image
Marc M. 
9 years ago

National Car rental at the Detroit, MI airport is excellent. All the car rental companies there bus you over to their facilities. National drivers are polite and give you the information you need without providing too much information. When you return your car, drivers like "Linda" actually wait for you so you do not have to run to catch the bus or miss your flight. It is greatly appreciated. 

L T.'s profile image
L T. 
9 years ago

Well it's not actually on the airport property but none of them are. A bus transports from LAX to National. It was crowded, however being a premium member allow you to by-pass the front desk and walk over to any car you want in your row....there's a lot of choices. I like National for this very reason. We don't fly as much as we once did but I always check prices with National first...sometimes they a too high and other time (like now) they were reasonable. National I was very happy with your process and my rental. Thanks 

Ramon Z.'s profile image
Ramon Z. 
9 years ago

Holy Cow! My experience at this location was awesome! The emerald club choice was excellent and I have never been in a vehicle and out the door more quickly and efficiently. The return was just as good and the staff were friendly and fantastic! Thanks National team! 

Sav A.'s profile image
Sav A. 
9 years ago

Great experience! Very respectful and courteous. Exceeded my expectations and needs. Highly recommend this location. Well done National! 

Julie B.'s profile image
Julie B. 
9 years ago

The process was easy and I found a car similar to my own right away. He attendants were friendly and helpful when I checked out Andy when I returned the car. I'll rent from National again. 

Wollom J.'s profile image
Wollom J. 
9 years ago

National Car Rental Emerald Service makes renting a car at the airport one less thing to be stressed about. Took the shuttle from the terminal to the National Care Rental location, walked onto the lot, chose a car, and off I went. Upon return, I drove onto the lot, grabbed my bags, got onto the convenient shuttle and rode to the terminal. No hassle, no fuss, no problems, no stress! I like it like that. 

Scott F.'s profile image
Scott F. 
9 years ago

when I arrived there were no cars available and a line with over 20 people in it. Waited over 30 mins to get a car and did not get the executive elite member benefits of the choice of any car. Not to mention, and this happens a lot with National, the gas was not full, but I was expected to bring it back full. 

Frequently asked questions about National Car Rental

How is National Car Rental rated?

National Car Rental has a 4.4 star rating with 6,094 reviews. 

When is National Car Rental open?

National Car Rental is open now. It is open 24/7. 

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