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National Car Rental
- Transportation Services
- Detroit, MI
About this business
Location details
338 Lucas Dr, Detroit, MI, 48242, United States
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The Detroit National Car Rental has first rate staff. From the bus drivers to the people greeting you when you arrive and then the person at check-out, each one I encountered was very friendly and professional. My vehicle was great as well and the return was super easy. A+ Customer Service!
National Car Rental was easy to use and the people were very friendly and helpful. Th signage at Metro Airport could be better for directing you to the rental car shuttle, but once there, National's personnel were very friendly in helping us find a car with Sirius Radio operational and guiding us through the return process.
National Car Rental Detroit Metro Arpt should only be used if you are traveling in to DTW and can not get to another car rental. I needed a car for a week and live in the general area so I rented from the airport. The prices are 4 times higher than any other car rental off DTW car rental road campus. I was SHOCKED that there were no attempts to meet or attempt to meet other rental agency rates even National rentals. While I understand travelers have little to no options due to lagistics, but the extrieme rate differences are... read more
Amazing People. This is the first time I have used National and the service I received was so impressive. You actually get the feeling that they care about the customer!
Excellent service, a remarkable customer service experience. I enjoyed the car so much because it really saved on gas...more than my own. I plan on using National again for my car rentals.
There was not a large selection for Emerald members but I found a car to my liking. The rental process overall was easy and efficient.
As an Emerald member I found the lot very unorganized. Cars were not parked in their appropriate sections. Each time we asked an attendant we were given incorrect direction. Manager tried to make things right. I'm sure if it weren't so bitter cold out and we spent a lot of unnecessary time outside looking for the right section that I would have appreciated the managers efforts a bit more.
Great customer service. From the shuttle bus driver to the Check-out person at the gate, who quickly explained the routine when he saw this was my first time as an Emerald member. Special thanks for Matt Lawson and Ish, who arranged an immediate express drive to the terminal, as I was about to miss my plane due to heavy traffic when returning my car. Thanks to them I was able to catch my flight.
POS Car ... Dirty and crappy car. Choices sucked.
Frequently asked questions about National Car Rental
How is National Car Rental rated?
National Car Rental has a 4.4 star rating with 5,912 reviews.
When is National Car Rental open?
National Car Rental is open now. It is open 24/7.
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