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National Car Rental
- Transportation Services
- Detroit, MI
About this business
Location details
338 Lucas Dr, Detroit, MI, 48242, United States
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I travel to many locations in the US. The experience with National in Detroit is outstanding. For a major airport, the ease in which you can get from the terminal to your car and on the road is excellent. I travel to detroit monthly and look forward to the personal greeting as you get off the bus.
National is an EXCELLENT car rental agency! I am not "Executive" level yet, but I am treated like I am. I like personalized service and convenience. National does both very well and they always make me feel like they truly value my business. The car selection is the best I have ever encountered with ANY agency. I will always be a loyal National Emerald Card-Carrying customer.
I am an Emerald Club member. I travel to Detroit several times a year and always rent from National. Every time I step off the bus, there is always someone there to greet me. In the summer, they offer bottles of water. Service on the return is just as good. I would recommend National Car Rental to anyone traveling to Detroit.
I am an Emerald Club member and I have always been given excellent treatment by the staff at this location. With my rental the week of Thanksgiving, the attendant went over and above to accomondate us for the type of vehicle we were looking for. Can't beat the service and rates you get when you are an Emerald Club member!!
Performs as expected, until you report something lost. Pros: Pickup from the Airport, Shuttle back to Airport, Friendly staff, easy to find (via road signs) location, clean & fully-fueled cars. Cons: (Related to lost & found reporting) Customer Service via email and phone a bit off. I left an email reporting a possible lost item and received an immediate 'not found' response. I also left a Voicemail with the local office and was told "sorry, this vehicle was already put back in service. But we'll double-check if it's in the ... read more
We arrived and the associate had water and granola bars. I told her I needed a third row she told me I could take the Tahoe from the executive class. We all left very happy!
Great Customer service - water and snacks when we arrived at Emerald Island to pick up. At drop off it was even better because it was quick and we were able to get an agent to drive us to the airport in the vehicle as my husband is handicapped and could not handle the bus and needed to get to the wheelchair pickup location. By the way the vehicle we selected was spotless.
National is my preferred car rental company, and I am always pleased. The vehicles are typically clean and the Emerald Aisle, exit and return processes are always smooth.
great vehicle and a good value price for our week + rental
Frequently asked questions about National Car Rental
How is National Car Rental rated?
National Car Rental has a 4.4 star rating with 5,912 reviews.
When is National Car Rental open?
National Car Rental is open now. It is open 24/7.
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