This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
MyEyeDr.
- Laser Eye Surgery/Lasik
- Alexandria, VA
About this business
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
Location details
4555 Duke St, The Shoppes of Foxchase, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Location on Whitesburg Dr, Huntsville, AL I was informed my appointment was at 4:40. I arrived at 420 and set in the parking lot enjoying my ice cream, since I was "early". I went in at 4:37 for my 4:40 appointment, to find out it was changed to 4:20 without notification. She stated she tried to call me, but she did not call the preferred number on file. Given she was unable to contact me, my appointment should not have been changed. The girl at the from desk was very rude and was not willing to accommodate me, despite their... read more
Business response:
Stephanie, we're so sorry this happened. Would you mind sending us a private message with your contact information so we can have our patient relations team follow-up with you about this? Thank you.
RecommendedMy experience at the Rodi Road office in Penn Hills, PA was an exceptional one! Dr. Maggie, Devin (Optician) and Caitalin (Optician) went far above and beyond to make everything a GREAT experience for me. They were super nice and took the time to explain what happened with my vision to determine exactly what my needs were. My glasses are awesome and my vision beyond what I expected for clarity. The care they took with my eyes and the concern for things to be just right for me was beyond impressive. The combination of persona... read more
Business response:
We love hearing about our employees providing outstanding service to our patients, Paul! Thank you so much for sharing this with us. We will make sure Dr. Maggie, Devin and Caitalin receive the recognition they deserve.🤓
Terrible customer service from Dr Dudley! He’s so rude and unprofessional!!!! I would never go back! Switching doctors immediately!!!!
Business response:
Hi, Jamie. We sent you a private message so we can learn more about your experience. We hope to talk to you soon!
Dr. Karen Bickel in Fishers, IN is amazing. She took her time with me, and has a very calming presence. I especially love her because I can be honest with her about my fears about Type 2 Diabetes and my eye health. I will always see Dr. Bickel and will recommend her to families and friends. She is also WONDERFUL with children, understands their anxiety, and does all she can to make children feel comfortable.
Business response:
We're so happy to hear this, Jessica! We will make sure this gets over to the right person so Dr. Bickel is recognized for going above and beyond for you. Thank you so much for letting us know about your experience. 😊
Had my appt today at the Concord, NC location and the team there was incredibly helpful and nice. Highly recommend this office and Dr. Musto.
Business response:
Thank you so much for letting us know about your experience, Leslie! We're so happy to hear this! Please let us know if there's anything else we can help you with. ☺️
I wish I could give no star!!! This was the worst experience I ever had!! They changed my script.. said they ordered new contacts. Then only tried to give me two pair after my insurance company pairs for it! I had one of the employees hang up on me! They kept saying that they reordered them every time I came to pick them up they are so confused never can find them..!! Horrible place, unorganized, staff undertrained, very unprofessional.. do not come here!
Business response:
Hi, Stephanie! We have reached out to you via private message. Thank you.
Totally worth reading: Do NOT go to these guys! They’re rip offs. They tried telling me that I needed new frames since I got a new prescription when they haven’t even SEEN my frames yet. Then they said “You have to either get thicker lenses or the thinner size [lenses]”. They made it sound like those were the only two options and that it couldn’t be cut down. THEN they said that my prescription was a “drastic change”. Lol. Seriously? Actually, my doctor said it was NOT a drastic change! It was a SLIGHT change! Without actual... read more
Business response:
Hi Sierra, we're sorry you had this experience with us. When you have a moment, please private message us your name, phone number and office location so we can better assist you with this. Thank you.
We just had my son’s glasses done at the Chambersburg location and they did a fantastic job-he has a very strong prescription and his glasses were made so thin to compensate for his prescription..He will now wear them and not be embarrassed...A Big..pat on the back to “Barry Smith” for being a great inspiration and for being so friendly and also knowledgeable about his profession-he is truly a A+ employee..
Currently on week 3 of waiting for my glasses. Customer service is non existent at the Dover office. I've been hung up on and still have no answers. Worst eye doctor ever!
Business response:
Kaiti, we're really sorry to hear this. Please send us a private message with your contact information so we can help you further. Thank you!
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 3.6 star rating with 403 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com