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MyEyeDr.
- Laser Eye Surgery/Lasik
- Alexandria, VA
About this business
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
Location details
4555 Duke St, The Shoppes of Foxchase, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Takes forever for glasses to come in. I order a couple pairs over a month ago. The regular glasses came in but I am still waiting on my sunglasses. Called them again and they still say that it probably another week or more to get them. It should not take over a month to get a pair of sunglasses.
Business response:
Hi, Marshall. We're sorry to hear about this experience and would be happy to check in on your order. Please send us a private message with your full name, phone number, email and office location you ordered these from when you have time. Thanks!
My regular eye doctor moved further away from me. So a friend told me that this place excepts my insurance! I was told when I came in that my insurance will cover it except maybe 15.00 on the contact lenses. Cool! I had my contact exam and my son had his eyes examined for glasses! The doctor was amazing and answered all my questions about my concerns with my son. We go to get him fitted for glasses and to order my contacts. First she tells me that my insurance will not cover anything. So I explained my insurance always gave ... read more
Business response:
Simone, this isn't what we want your experience to be like with us and would like to learn more. Can you please send us a private message with the office location and your contact information? Thank you.
RecommendedI had a great experience at MyEyeDr in Elkton. Everyone was friendly and courtesy. They got me in quick and my glasses came in just a week.
Business response:
We're so happy to hear this, David! Thank you for letting us know about your experience and we hope you enjoy your new glasses! 🤓
if you are going to make us wear YOUR medical mask then your associates should not be touching with their bare hands. how is that helpful to me or anyone else. what if she has covid-19 and no one knows it?? she's still spreading her germs! get outta here w that!! My mask could be safer then the mask you are even providing!! That is a waste honestly, not to mention how do you know you are not giving someone an anxiety attack w the mask you have just handed me!! I wear the ones I own for many reasons. anxiety attack is 1.of th... read more
Business response:
We're very sorry for any frustration this caused you, Amber. We sent you a private message so we can learn more. Thank you.
Wouldn’t recommend!!! Ordered eye glasses in August 2020 at the Arrowood location in Charlotte, it’s now almost November and I have not heard anything as of yet.I call and no one ever answers the phone. They have gotten my money for the glasses, but I have yet to receive my eye glasses. Stay away from MY EYE DOCTOR!!!! I feel totally ripped off.
Business response:
We're sorry to hear this, Ronald! We sent you a message so we can look further into this for you. Thank you.
All employees were Very rude and my husband just got safety glasses and had 3 days and they are all scratched with no incidents to them and they say, “oh well” No Way are they true safety glasses! Never returning there!
Business response:
Hi, Lori. We're really sorry to hear this and would like to learn more. Can you send us a private message with your full name, phone number, email and the office location you visited? Thank you!
Owed a refund since aug still not received just lie after lie . Read BBB before going here lots of compliments and I filed as well . See lawyer on Monday !
Business response:
We just sent you a private message, Cindy. Thank you.
Twice now, since they have changed from Allegheny Optical- they messed our glasses up and gave us excuses instead of fixing them. Their prices are already crazy high even with Optical Insurance- so we don’t have 478.00 to just kiss off a junk pair of glasses. We called and told them twice that the bifocal point was off. You need to get use to them. Or we can adjust them. But not once when I said or send them back and have them remade- did they offer. And now starting this past month they want you to pay in full instead of le... read more
Business response:
Hi, Pamela. We're sorry to hear about your experience and would like to learn more. Please send us a private message with your full name, phone number and email when you have a moment. Thank you!
Always lose my appointment. Sorry, I’m done with you. Fix your website and reservation appointment booking system.
Business response:
Hi, Bill! We appreciate you sharing this feedback with us and we will share it with our team right away. If you would like us to help you schedule an appointment, please send us a private message with your contact information and the office location you want to visit so we can assist you further. Thank you!
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 3.6 star rating with 403 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open at 11:00 a.m.
Need help? Contact us.
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