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Mountainside

2.3

About this business

Luxury living reaches new heights in Phoenix. Mountainside offers one, two and three bedroom floor plans that will fit your lifestyle perfectly. Each floor plan layout also has the option for an upgraded floor plan with an open-concept to give you a modern feel. Each of our floor plans offer modern features that were picked with the renter in mind. We are pleased to offer you a full service apartment experience at our community so be sure to check out our resort style amenity spaces waiting for you when you make Mountainside... read more

Location details

3625 E Ray Rd, Phoenix, AZ, 85044, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
2.3559 reviews
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Oscar T's profile image
Oscar T 
2 years ago

I would like to share my experience with Paseo on University for anyone who is thinking about applying for a residence there. Before applying I looked into the available units that they had and three different representatives confirmed that they had their 2 bedroom, 2 bathroom units available, not just to me, but also to my roommate that was applying as well. We decided to go forward with the application on July 23, 2022 and paid the $312.35 dollars total for the application. That same day as soon as I applied I gave a call ... read more

Lydia's profile image
Lydia 
2 years ago

I don't even have the words to describe my disgust with the level of service greystar property management offers. We have lived at Overlook Ridge for a few years with no issues until greystar took over a year ago. Ever since greystar took over, it's been one thing after another with the leasing office and their service. The corporate office's lack of response to emails and phone calls shows nothing but gross incompetence. Once I visited the office in person, quarries and inquires are not satisfactorily and most unfortunately... read more

Anonymous A's profile image
Anonymous A 
2 years ago

This apartment complex is understaffed and not very responsive, upon numerous voicemails and emails. The office only answers their main line phone sometimes. They will also not give their corporate contact information upon request, to submit a complaint. I only lived here for a couple months and in that time, they gave my parking spot away that I was paying for monthly, the elevators broke every other week and it took days to reconcile and fix, and a skunk got into the elevator, not to mention there is no parking for guests.... read more

Justin A's profile image
Justin A 
2 years ago

Our property manger from Greystar at ************* apartments in ******** **.-Doesnt answer the phone -Doesnt reply to emails -Closes work orders without performing repairs -Doesnt answer the leasing office door during business hours -Does not enforce Greystar property guidelines 

Shannon W's profile image
Shannon W 
2 years ago

I have called and emailed over 20 times!! Not one return call or email!!! I left *********************** in ****************. They still havent returned my security deposit!!! They have terrible reviews and I see why! Do not rent anywhere Greystar is a part of 

Jordan P's profile image
Jordan P 
2 years ago

I moved out of the property called Generations ******* managed by Greystar Property a year ago and I still have not received a balanced owed to me. The assistant manager and manager have not been able to resolve the matter after several communications and have ignored my emails since. Reached out to corporate office and they gave me the email of the regional manager and all they did was forward my email to the manager thats hasnt been helpful at all. Ive never received this type of customer service in my entire life and woul... read more

Kris D's profile image
Kris D 
2 years ago

BEWARE AND STAY AWAY: GREYSTAR OWNED APARTMENTS. I moved from this place last year and Greystar (having just purchased the place) is one of those parasitic evil companies that prey on the poor and less fortunate. The apartment upon move in was disgusting, hvac filthy, mold in the bathroom, a terrible MOUSE INFESTATION and they had the audacity to try and charge me over $1700 ON TOP OF LOSING THE SECURITY DEPOSIT UPON MOVEOUT. With all complete BS charges and THE ***** LOOKED BETTER THAN UPON MOVE IN.. After threatening litig... read more

Syd R's profile image
Syd R 
2 years ago

I was retaliated against and given a notice to vacate, due to a situation with the lady in the front office named ******. The situation had nothing to do with her initially. Her daughter caused damages to my vehicle, i was so kind an willing to work with her, instead of doing what is right I received a knock at my door with a notice to vacate. I did absolutely nothing wrong. This lady ****** is front office staff, therefore she used & is using her position of power and took a situation that had nothing to do with The *******... read more

Daohong W's profile image
Daohong W 
2 years ago

This is regarding my security deposit for the Brio apartment in Glendale, CA. The apartment office emailed me about my deposit refund and deducted $3,685 out of the total $3,900 including $3,150 insufficient notice fee. I have multiple forms of proof of my notifying the apartment at least 2 months ahead of time including: 2 emails to Joseph Queuedo with him confirming that he would reflect this on the record, also 3 in person office visits talking to the office people, and we submitted move out notification on the Brio apart... read more

Frequently asked questions about Mountainside

How is Mountainside rated?

Mountainside has a 2.3 star rating with 559 reviews. 

When is Mountainside open?

Mountainside is closed now. It will open at 9:00 a.m. 

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