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Mountainside
- Apartments
- Phoenix, AZ
About this business
Luxury living reaches new heights in Phoenix. Mountainside offers one, two and three bedroom floor plans that will fit your lifestyle perfectly. Each floor plan layout also has the option for an upgraded floor plan with an open-concept to give you a modern feel. Each of our floor plans offer modern features that were picked with the renter in mind. We are pleased to offer you a full service apartment experience at our community so be sure to check out our resort style amenity spaces waiting for you when you make Mountainside... read more
Location details
3625 E Ray Rd, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I cannot understand how a brand new apartment complex would hire incompetent people to work there. I have so much to write but I am not getting paid to do this review like everyone else that walks in their doors to post a yelp review.The employees and Managers CHANGE DAILY. I was so excited to move into this property as I was 1 of the **************** rented out back in 2019. This place just sent me to collections over an accounting error and "THEY HAVE NO RECORDS FROM THE PREVIOUS OWNER".So my credit score went from 792 to ... read more
WARNING: I never signed a lease and was charged a $150 admin fee just for applying!!! Scammers. I've applied to many rental properties in the past and have never been charged to hold an apartment after simply applying for it. I strongly advise anyone to not even apply. Hold on to your money and apply with a company that truly understands property management.
Having lived in apartment onsite the past 5 years I just moved out. The complex has has been continuously deteriorating the past 2 years. Pools green and closed - all 3 this year 2022. Back phase large pool green and closed throughout 2021 with exception 1 weekend. My water was turned off numerous times 2021 and 2022 due to boiler issues that remain unrepaired and no hot water even many more times than no water. Roof was torn off building in storm spring 2021 and 2nd floor ceilings blown out which took until Christmas time t... read more
Absolutely terrible management. I used to live at Broadstone Grand apartments, which is now known as The Aubrey. When I lived there, the property management was great - but now the new management is terrible and unprofessional. Upon my move out in Sept 2021, I never received any certified mail regarding move out charges or an itemized deductions list. Thirty-three days after my move out, I received a phone call from the leasing office that I still owed move-out fees. I paid the same day with a check, to be in good standing. ... read more
Greystar uses Fetch as a middleman delivery service. Meaning, ALL packages you want shipped to your residence will have to go to this random warehouse first. Fetch monopolized the delivery service industry and Greystar gets a cut of their profits by using them all at the expense of the resident. If someone tries to send you a surprise package to your doorstep, sorry you'll likely never see that package because Greystar enforces the use of the 3rd party address. This is a terrible service and Greystar should have customer goa... read more
The leasing office and the staffs at ******************************** owned by the Greystar property at East ****** is real s*** If I can give 0 stars here, I would.The attitude of the leasing agents is phenomenal.They let you wait while they do all the chitchatting with their coworkers, they also make you pay and live in rooms without AC and will not inform you beforehand.Wow. Keep it up greystar. Not all customers are stupid.
Business response:
I will make sure to let all my friends, family and people that I encounter to not associate themselves with this company, and any property they own.
Air Conditioner leaks doesn't work in Arizona it states 48 that's the law it's been over a week this apartment complex refuses to follow the law their practices are illegal Palm Court Apartments 20401 North 19th Avenue Phoenix Arizona
Appliances were not stainless steel. When I did my walk through I found hair and nail clippings in all drawers in the bathrooms. When I moved put they forced me to pay to replace the carpet claiming it was discolored when it was fine. Never live here they will scam you
Management of property is unsatisfactory. Over a month suppoae to receive bogus amount from deposit and the deductions are unfair. As of today (July 5th moved out before June 30th) still have not received deposit. Spoke with property management and did not agree with the charges. Something is going wrong with the complex.My apartment was so clean, it was immediately ready for occupancy.
Frequently asked questions about Mountainside
How is Mountainside rated?
Mountainside has a 2.3 star rating with 559 reviews.
When is Mountainside open?
Mountainside is closed now. It will open tomorrow at 9:00 a.m.
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