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Mountainside
- Apartments
- Phoenix, AZ
About this business
Luxury living reaches new heights in Phoenix. Mountainside offers one, two and three bedroom floor plans that will fit your lifestyle perfectly. Each floor plan layout also has the option for an upgraded floor plan with an open-concept to give you a modern feel. Each of our floor plans offer modern features that were picked with the renter in mind. We are pleased to offer you a full service apartment experience at our community so be sure to check out our resort style amenity spaces waiting for you when you make Mountainside... read more
Location details
3625 E Ray Rd, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
This apartment complex is baiting and switching residents into their complex. They show an immaculate model and then rent a roach infested dump! The local property manager and Regional Property Manager are non-responsive because it’s not important to them. The assistant property manager’s way to solve the issue was to blame my daughter and send pest control. UNACCEPTABLE!! How do I get someone to expose Morado West 6161 W McDowell? My daughter and fiancé signed a lease to move in on 10/20. Due to Covid, they only show model ... read more
Does anyone know the manager name? She just quite , Elva, I think her name was. Anyone know her last name please?
I could list all the inconveniences we endured during our tenure as Greystar's tenants, such as having all the exterior doors propped open 60% of the time and the resulting burglaries that I and other tenants fell victim to (3 separate instances for myself alone!). But, the other reviews touch upon that in as much detail as I'd be able to provide. My main gripe is their illegal practice of retaining security deposits without reason. No photo evidence was given to substantiate the need to spend our deposit on cleaning the uni... read more
The new management does not even deserve 0 stars. They are just money-sucking leaches. All they look for is money-making avenues. Money, money, money.............
My thermostat is reading 82 degrees right now, and it's 86 degrees outside. It even seems cooler outside because there's at least a breeze. I've been calling about multiple maintenance issues since I've moved in during Oct 2021, but have had very poor or no help at all. They've just changed management, and are now saying that they have no record of the service request or repairs that I have reported or that they've come to address. I've asked to bring my own AC specialist, and they said that if I did that, I would be respons... read more
I moved into Desert Shadows Apartments in 2020. It was a *********** property and they were amazing. My rent was $1050 for a 2 bedroom 2 bath apartment. It wasn't up to date and had many issues but I couldn't argue because it was $1050 a month for a great location. Year two my rent went up to $1100 but that was fair. They allowed me to have a dog and I could overlook the things that I'd mentioned to property management (like the outlets in both bedrooms were not connected to wall switches. My refrigerator went out and they r... read more
I live at ****************** a Greystar Community. I am absolutely disgusted and angry. My bathtub keeps filling with sewage water. It happened once while my BABY was taking a bath! My baby has a life threatening disease called cystic fibrosis (CF) it affects his lungs, pancreas and GI system. **** has repeatedly brushed me off. They had called plumbers but every single one of them has just run the bath water, watch it drain then say, looks fine to me. The sewage ***** up from the drain and fills my tub, then slowly drains l... read more
The worst managed community I have ever lived in. Ownership does a great job on the physical aspect of the community but management is unprofessional, rude, unapproachable, ineffective and a big negative which outweighs the benefits of location and layout.
I ended up homeless and this apartment complex will not give me my money back . They are the ones who were helping me step by step to pay for an apartment and after they knew we were 6 people they said in the beginning I can get a 2 bed room then they said no . To make a long story short they did I would get my application and deposit money back whick was $250+45+45 whick makes $340 this is not ok I have went so many times in person and called left messages even emailed and when someone does answer me they say the same thing... read more
Business response:
We attempted to contact the customer using the email provided and have not received a response. Because they did not identify a property, I am unable to research the issue on behalf of the customer. We would welcome the opportunity to work with them if they can provide additional information.
Frequently asked questions about Mountainside
How is Mountainside rated?
Mountainside has a 2.3 star rating with 559 reviews.
When is Mountainside open?
Mountainside is open now. It will close at 6:00 p.m.
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