This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mountainside
- Apartments
- Phoenix, AZ
About this business
Luxury living reaches new heights in Phoenix. Mountainside offers one, two and three bedroom floor plans that will fit your lifestyle perfectly. Each floor plan layout also has the option for an upgraded floor plan with an open-concept to give you a modern feel. Each of our floor plans offer modern features that were picked with the renter in mind. We are pleased to offer you a full service apartment experience at our community so be sure to check out our resort style amenity spaces waiting for you when you make Mountainside... read more
Location details
3625 E Ray Rd, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
My experience with ************************* was fine but I am starting to totally regret my choice. When my friend and I moved into the place it was advised to ** by the front desk staff of ************************* not to pay the whole deposit and sign up for the security deposit alternative plan and it was mentioned to us that any move-out related fees were to be taken out of this amount and if any other fees were to be paid we would receive an email from them after our move out. We were in the property for 13 months and ... read more
Business response:
I apologize that the deposit alternative was not fully explained to you. The $29/month LeaseLock fee is a convenience fee for the convenience of waiving the deposit upfront. It is a deposit alternative, but it is not a monthly deposit contribution. The team at Lakeview Towers will reach out to review this with you in person.
If I could give zero stars, I would. Greystar hires the most unprofessional people. I just had an leasing manager go off on me when I was the victim of a small crime. Very aggressive, condescending and lying individuals. I mad very upset I just renewed my lease. DO NOT rent from any greystar company.
We were living at elevate apartments run by greystar I lease was up we moved and a couple days was hit with a **** bill 950 for paint,1300 for carpeting along with other charges we have asked for proof of **** the lady bre in the office cussed us out told us get off property we then emailed her she told us we needed to talk to greystar we have made numerous calls they don't answer left messages never a call back so we proceeded to let bre know it is law that they provide me with proof receipts, she said for us not to contact... read more
I made a deposit on an apartment I wasnt approved for. I was told I would receive the deposit back within 2 weeks. Its over a month now and today I was told it would be up to 30 days for the check to be mailed. Ive been getting the run-around for my deposit long enough. The money was was withdrawn from my bank account in less than 24 hours. The return of my deposit should be the same.
This apartment complex is horrible, they have bugs and never fix anything that is broken ( sink , bathroom etc. ) then will charge you after you move out to make improvements! Never customer service or will never fill a work order ! Please read and do your research on this company
Since Greystar started managing the complex safety has been a HUGE issue and we no longer feel safe living here. I can provide a few examples in regard to the safety issues we have.The front door to the A building was broken for MONTHS on end meaning anyone and everyone could access the building causing a huge safety concern,The front gate to the complex is consistently broken and it again goes MONTHS without being fixed causing anyone to drive into the complex causing a huge safety concern.There is a huge hole in the fence ... read more
Greystar does NOT compensate apartment locators. I am an ***************** who referred my client to **************** apartments located in *******, ** in July of 2022. It is now Jan 31, 2023 and I have not been compensated for my transaction. This property is **************** located in ******* ** After a series of emails I've been given the "run around" from the property manager and associates and 7 months later, delayed responses, lies and no compensation. I've done my part as a locator but parties of **************** apa... read more
Lots of promises at Citiscape ******* managed by Greystar but very far from a luxury property. The apartments are on the 14th through 23rd floor but they let all four elevators fall into disrepair for over a year. I cant count the number of times I and the other tenants have had to walk up the stairs, carrying our children, pets and groceries because all of the elevators had been allowed to break and they wouldnt pay to repair them. For over a year, and nothing was done. . Im amazed the city hasnt shut them down, considering... read more
I lived in a Greystar managed apartment and management was awful. My first month living there, the apartment manager came to my door with a maintenance guy to look at my AC unit while i was on a conference call. When I asked her to come back she physically pushed my door open with her hands. I had to slam the door closed and lock it to keep her out. Its been downhill ever since. Management has zero respect for residents. The final straw was waking up and leaving my bedroom and then coming back into my bedroom about an hour l... read more
Frequently asked questions about Mountainside
How is Mountainside rated?
Mountainside has a 2.3 star rating with 559 reviews.
When is Mountainside open?
Mountainside is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com