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Mountainside
- Apartments
- Phoenix, AZ
About this business
Luxury living reaches new heights in Phoenix. Mountainside offers one, two and three bedroom floor plans that will fit your lifestyle perfectly. Each floor plan layout also has the option for an upgraded floor plan with an open-concept to give you a modern feel. Each of our floor plans offer modern features that were picked with the renter in mind. We are pleased to offer you a full service apartment experience at our community so be sure to check out our resort style amenity spaces waiting for you when you make Mountainside... read more
Location details
3625 E Ray Rd, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I live at Arya Apartments in ******** ******. It's managed by Greystar. A pipe broke in the wall of the top floor apartment and flooded several units including mine. I didn't have renter's insurance--I'm a person with a disability and low income, so it isn't required. I asked to be reimbursed for the $1000.00+ cost to me, including a doubled electrical bill during the dry out with industrial fans. I was told it would be included with the insurance claim the company put in. It took them two months to finish repairing my apart... read more
Inconsiderate and rude to elderly tenants. Sorry we ever signed a lease with this most uncaring and meanspirited company.
I lived in two Greystar properties and won't ever work with them again. No support, rude staff, grounds aren't well cared for, parking is always a nightmare.
This is for The Burke Apts in Charleston. Friendly until time of move out. I broke my lease knowing I was responsible for fees. I called before giving written notice to get clarification on a few things. The individual I spoke with sounded irritated but everyone has bad days so I brushed it off. During that conversation, I was told the fee would be due 30 days after giving written notice. I gave notice but the fee was added to my rent invoice which was due before the lease fee. I called and was told only the rent was due… wh... read more
I/we have been leasing an apartment from Greystar in ************ for more than four years. At one time this would have been classified as a luxury facility. There are some remaining resemblances but infrastructure maintenance has been lacking for sometime. Local management started out at least communicative and cordial. Half way through 2022 the then manager who was clearly overwhelmed with her job, but friendly, was transferred to a smaller facility. The new manager has taken the position that residents exist for her benef... read more
I moved out November 2022 and, despite multiple phone calls, texts, and voice mails to which no one has responded, I still haven't received my deposit/security refund.
The company is a rip-off machine and it is too bad I can't give them less than one star. Besides forcing tenants to sign an agreement to pay two months rent in case of breaking a contract, they also charge an "Unsufficient Notice Fee" if you inform them about that in less than 60 days. I lived in the apartment owned by Greystar for five months and after I lost my contract and had to move out I was charged almost three months' worth of rent. A semi-decent hotel room would cost me the same amount or less. In addition to the co... read more
Business response:
******************** is correct that the Lease Agreement clearly outlines specific terms around when you must give notice to vacate and what the penalties are for not giving appropriate notice or terminating the contract early. ******************** gave notice on 3/29 and moved out 3/30. The lease requires 60 days notice, and this resulted in the Insufficient Notice Fee. Furthermore, ************************ lease agreement expired on January 4, ****, and he vacated with 9 months remaining on the agreement and therefore was ... read more
Management is the worst, they do not do there jobs and have screwed me over on my rent multiple times. This place should be shut down for how bad they handle there customers. I have tried to get in contact with the managers and was told no every time. I have lived at *************** apartments in **************** for just over a year and it's the worst living experience I have ever had. I do not recommend any move into an apartment complex that is controlled by Greystar property management!
The management at *********** is confrontational and devoid of customer service. During our attempt at transitioning from one unit to another, we were quoted a price without being informed that it would be changing on a daily basis and were not provided with policies and procedures regarding the transfer. Once we started asking questions and trying to gauge timelines, due to the lack of clarity provided by ***** and **** (the management team), they became confrontational, threatened to remove our preferred employer benefits,... read more
Frequently asked questions about Mountainside
How is Mountainside rated?
Mountainside has a 2.3 star rating with 559 reviews.
When is Mountainside open?
Mountainside is open now. It will close at 5:00 p.m.
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