Mountainside

chand y 

on BBB

2 years ago

Bait and switch do not go with this company, customer service is horrible. They told me one price and after i applied they changed the price. I called corporate and they flat out believed the lies. waste of money 

Nik K 

on BBB

2 years ago

Since greystar has taken over my apartment complex Rent has gone up a significant amount and despite the raise in cost, apartment grounds are not properly kept There are multiple broken sprinkler heads spread around the complex, mailboxes are commonly broken into and not repaired in a timely fashion 

Megan F 

on BBB

2 years ago

The Franklin Apartment Homes in Cary NC. The apartment is full of German Roaches. I reported a roach infestation in my home and was put on a waitlist for 2 weeks. When the pest control was able to come the infestation was out of control and caused me to throw out hundred of dollars worth of food and other appliances. The German Roaches took over the apartment and caused the apartment to be inhabitable and management did not care. Currently I have not been living in my home for over a month due to the unlivable conditions in ... read more

Jared P 

on BBB

2 years ago

I live at ALLUVION in ***************. I would highly recommend avoiding this mess of an apartment complex. Charging $15 an hour to charge our electric cars on property lol. 

Kelly P 

on BBB

2 years ago

They are thieves. Good communication with them until we put down a deposit to hold a unit while they processed our information. After the deposit was received they became incredibly difficult to get in contact with to the point that our requested move in date had passed two weeks after our initial deposit was accepted. Since our requested move in date had passed, they would not honor the agreed upon rent for that move in date (they increased it) and so we declined to move forward with signing a lease. They then refused to re... read more

Whitney W 

on BBB

2 years ago

This is my 1st and last time living in a Greystar community; Silverbrook Apartments I have had a leaking roof since the day I moved in and nothing has been done about it, now I have mold and water marks/streaks down my walls and management has done nothing to help me!The previous property manager put the utilities in the apartment complex name when I moved in and now a year and a half later con-service found out I had been living there all along and now charged me a year and a some worth of utility bills. I reached out to **... read more

Sriram L 

on BBB

2 years ago

I am writing this review in great shock because my favorite bike was stolen from the bike room. Except the front wheel everything else was stolen as attached. This is not the first time, when we first moved in computer desk was near the entrance and was stolen while we were shifting. We are now seriously concerned about our security living in this apartment. If someone can enter the secured room and can patiently dismantle the bike and steal them, what will stop from entering our apartment?We usually keep the bike in our pat... read more

Claudia L 

on BBB

2 years ago

Greystar the worst management. They will not handle your deposit return on time and charge you every little thing they can. They are only looking to affect tenants and thats all. I lived in a ************ community in ********* ********** for 7 years and each year it got worse and worse with maintenance not being done I finally moved 2 months before my lease was up and they charged me 6k and deducted paint charges from my deposit return it is over 3 weeks and nothing. They have zero courtesy for tenants and the corporate off... read more

Nathan K 

on BBB

2 years ago

They're sending us bills for Move-Out fees and processing fees for Eagle Pointe Apartments in Tulsa. However, we've never lived there. We're trying to contact them, but nobody picks up the phone. Voice-mails go unreturned. Currently, we're looking into the legality of their fraudulent charges.