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Mountainside
- Apartments
- Phoenix, AZ
About this business
Luxury living reaches new heights in Phoenix. Mountainside offers one, two and three bedroom floor plans that will fit your lifestyle perfectly. Each floor plan layout also has the option for an upgraded floor plan with an open-concept to give you a modern feel. Each of our floor plans offer modern features that were picked with the renter in mind. We are pleased to offer you a full service apartment experience at our community so be sure to check out our resort style amenity spaces waiting for you when you make Mountainside... read more
Location details
3625 E Ray Rd, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Hi ******** been over 2 months and we are without heating in **** Apartment in *********, **.There seems to be no solution to the issue and we get apology emails while we face winter without heating. This is taking a toll on our health. Please contact as I was unable to find an email to file a formal complaint with Greystar.
Business response:
Hello ****, Thank you for reaching out to voice your concerns as we understand the frustration. We want to assure you that our team is taking every step to make sure we address your concerns and the issues concerning your HVAC unit at the highest priority. The delay occurred due to varying assessments from the vendors about the type of fix and replacement needed. We appreciate your patience during this time. I am happy to inform you that we do have a technician that will be coming mid next week to fix your HVAC unit. Please ... read more
I was denied a lease and they never refunded my security deposit of 250 dollars. Everytime I call the leasing staff make up lies to avoid returning my check.
Very irresponsible and bad management service. I've applied to ****** apartment managed by Greystar in November 2022 to move in January 2023 and got approved. Then in December they call me I cannot move in because all elevators were down for the entire January. They said they can cancel my application and refund me the application fee, security deposit and administrative fee. After that, I've called many times and each time they are only able to say it will proceed and I will receive it in 6-8 weeks. However, it's been 3 mon... read more
Greystar Property Management allowed a manager to wrongfully terminate my employment because I am a African ******** male. Despite having known of this wrongful termination due to the color of my skin *************** choice to do nothing. I am outraged, humiliated and embarrased that racism still exist in this day and age. I have made several request to have this matter investigated but to no avail or assistance by anyone at Greystar.Unfortunately for us all, it has primarily been the dead Black male body that drives our und... read more
I have lived in my apartment for 6 years and never had an issue till this company took over. They raised my rent by $200, assigned parking costs all of a sudden that are not listed in my lease. They say the previous management lost all the paperwork stating my rent and that my Apt was lower in rent due to never being renovated. There are roaches, tons of noise and they refuse to talk to you when you go into the office. They don't answer emails. I was without heat for over a week in -10 degree weather. They are rude and unpro... read more
Please Dont Go To This Place !!They will Take Your Money And Give You Wrong Informacin in The Process, Once You Pay Aplicacin and Deposit Its All Fake! I Apply Here 2 Months Ago ! They Just Take My Money !!Still Waiting for My Deposit Back After 2 Months !!! Dont trust this Place!!!!!
Business response:
******, I would like to assist you with the deposit refund. Can you please tell me where you applied so that I can investigate further. You can email us at ******************************************** Thank you.
El complejo ****************** ubicado en en ************************************************************************************ tiene una Mala Administracin que ha destruido las instalaciones por completo e incluso ********** a personas con apariencia de dudosa procedencia, La basura en mi jardn ha sido un problema constante y mis solicitudes de solucin han sido ignoradas. El ruido ocasionado por mi vecino del edificio 9 ********, es insoportable durante el da y la noche, y los sonidos no son normales, lo que genera sospec... read more
Run the other way. I just posted a ******* vid from February 18th, 2023, that depicts what it is like living here, "******************** ********** ****************** Dealing with Angry Customers - *************** **" -insanity.Just check out that vid, and also note that now, Feb 20th, 11:am, still no reply from the property owners, Greystar (who have a BBB rating of ONE STAR). This morning I spoke with the property manager, and she claims to have left me a voice message this morning, but I received none. She is supposed to ... read more
******* was very rude, I called regarding my patio furniture due to receiving a notice that I needed to remove it. I asked her why and she stated it is not patio furniture. I have been here for a while now and all of a sudden she is trying to have me remove it. So now ***** gets to pick our outside furniture?She was very rude and was talking down to me and would not let me get a word in. If you are choosing to live her don't. The walls are cheap you can hear everything from your neighbors. There is dog p*** all over the prem... read more
Frequently asked questions about Mountainside
How is Mountainside rated?
Mountainside has a 2.3 star rating with 559 reviews.
When is Mountainside open?
Mountainside is open now. It will close at 5:00 p.m.
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