Mountainside

Isaac C 

on BBB

a year ago

Terrible company. I called to see why I am being charged for move out fees that consist of paint fee for over 400 dollars when there was nothing major, a stool that was broken and originally broken when we moved in, and other paint fees for the living room. I was the only one charged for the living room fees when I had roommates. I called and asked if I can get them waived or can at least cancel some of the payments because I DID NOT do anything to the walls. I can 100 percent guarantee that they were left in the same exact ... read more

Desiree M 

on BBB

a year ago

I am giving no stars. I was pushed into paying a total of 750.00 to move into an apartment. I was told by management if I didn't get approved I would have a refund of 456.00 within 3 days, I called today and was told my refund will now take 30 dats in a paper check. So I called to ask if there's anyway I can get a direct deposit into my account for 456.00 and was told that it takes 30 days. So now I'm out 756.00 with nothing to show for and homeless!! I hope you feel real good about yourselves. My disabled daughter and I are... read more

Alice L 

on BBB

a year ago

We recently moved into ******************* Apartments in *******, ** ***** and have received a lack of customer service and truly a terrible experience.We were promised a unit with hardwood floors and instead received carpet. We have received a lack of customer service the entire time from the time we applied to and leased the unit but felt that the apartment views and square footage would make up for this. We also have been ghosted multiple times via email and have found it hard to get in contact with the team on weekends e... read more

Heather C 

on BBB

a year ago

Disgusting property. Roaches and bedbugs. Inefficient pest control. Staff is rude, their phones are on silent so they never answer. Maintenance does shoddy work and you will have to request repairs multiple times. They revamp the office and property but fail to keep up the apartments. Trying to move out? They sabotage your efforts due to their negligence with pest control and maintenance issues. ************************************************** 

Lacrisha W 

on BBB

a year ago

I applied for a unit that requested application fee AS WELL as a "holding fee" paid in full $553, got rejected because of xyz but still haven't received my deposit back. I was told several times it takes up to 21 days for return but it's been over a month. I try to call the apartments I applied for and all they tell me is "can I give you a call back?" AND they never call or answer the phone next day. As a low income person, I do not have $500 to toss away. I still need to apply for more apartments and can't do so because of ... read more

Judith G 

on BBB

a year ago

What would you think itamager allowed thier pet tenant do everything lease says you are not allowed to do these things and if u are caught u can be evicted Pet tenant in 313 allowed to babysit her 2 gr old granddaughter o regular basis. And the child would wake up and start running and jumping around at 4:30am and ******* also woke but would slam her ****** onto my bedroom ceilings. Allowed to smoke both cigarettes and canibus, park for free in. Covered parking. Then when I was speaking to assist.Manager ********************... read more

Antoni N 

on BBB

2 years ago

Greystar bought Club Palisades in ***********, **. They renamed it ***************. They own Ethos in ****, ** and many others in the Seattle/Tacoma area. They even owned my apartment down in ********** called **************, which later surprised me the difference in management. If you check the reviews of these properties, and many others, they are possibly slumlords. They are into collecting rent and servicing a lot of low-income housing.They hire call centers and answering services to answer calls that should terminate i... read more

Alex P 

on BBB

2 years ago

My prior years at Wakefield glen have been great until Britney Mangum became an employee at the property. She uses the community as her personal playground for riding the company golf cart around during non-business hours while she is under the influence and has her young daughter with her. She also threatens every non-black resident at the pool that she is going to call the police on them …. And they are simply minding their own business. She snooped through residents belongings at the pool yelling about how she can “look f... read more

Christie B 

on BBB

2 years ago

The worst apt management company. There are fumes coming into our apartment. We call the front office and of course no one is there to help, like usual.