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Mountain State Toyota
- Car Dealers
- Denver, CO
About this business
Experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our inventory comes with Sonic Price, eliminating the time-consuming negotiation process and delivering you an exceptional deal.
Location details
201 W 70th Ave, Denver, CO, 80221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
RecommendedExcellent! Definitely would recommend this dealership.
Business response:
Janette, thank you for the review. We are happy to have met your highest standards and we truly appreciate your recommendation. We thank you for your business and we look forward to working with you again. Best, Tim Van Binsbergen.
I wanted to write a review to thank Paul Floistad and the whole team at Mountain States. I visited two other Toyota dealerships and in some aspects were similar, however overall Mountain States were better prepared to find me the car I wanted for the price I was after. We traveled all the way from Colorado Springs to the Mountain States dealership because of this which doesn't reflect too well on the local dealers. We are very happy with the car and the support we received from Paul through the process, even the accessory pr... read more
Business response:
Cheyene, thank you for your outstanding review. We strive to go above-and-beyond for our guests and we are proud Paul was able to help you find the vehicle you wanted at the price you were searching for. We are honored to have been chosen as the dealership you purchased from. We hope you enjoy your new vehicle and have many miles of memories in it. Best, Tim Van Binsbergen.
Worst customer service experience ever. Knew the car we wanted, had financing squared away, walked in at 1pm on a Saturday and walked away 30 minutes later completely disappointed.... When we walked in it took almost 10 minutes to even get a salesperson to talk to us. One finally showed up and we showed him the car we wanted. He then drove us to the back lot to see the car. Since the keys were not there, he left to go get them. 20 minutes later he was still not back so we hiked back to the front and our car and left. Apparen... read more
Business response:
Karen, we apologize for the experience you and your husband, Paul, had with our dealership. We strive to provide an exceptional experience to our customers no matter what type of vehicle they are shopping for. We realize we let you down. I would love the opportunity to speak with you over the phone and hopefully mend our relationship, if you would like to call me at 303-302-8888. Thank you, Tim Van Binsbergen.
Many people like to pretend gender inequality doesn't exist, but I can assure you it's alive and well. Being a woman in this world means that you are treated less than in many situations in life. You're looked at like an object, someone to be taken advantage of on a daily basis. As much as I know this to be true, I was reminded of this today. Regardless of any fancy letters behind my name, regardless of my skills and aptitude, to many men in this world I am nothing more than a target. I'm so livid right now. Went into the de... read more
Business response:
Mia, we apologize for the situation you had with our service department. We strive to provide an exceptional experience to all of our customers, no matter their gender. I would love the opportunity to personally talk to you about what happened and to mend the relationship we have. If you would like to reach out to me at 303-302-8888. Thank you, Tim Van Binsbergen.
The only reason I do business with Mountain States is because of Michael Ramstetter! He takes great pride in what he does! He works hard for his customers!!
Business response:
Annette, thank you for the wonderful review and praising Michael. We will pass along your praise to him. He will be thrilled to hear he makes your experiences with our dealership a great one. Best, Tim Van Binsbergen.
Every time I take my car for servicing at this dealership it takes at least 20 minutes for someone to check me in. They have four lanes and about 10 people sitting behind desks in the service departmentand I cannot understand why they can't figure out this check in process.
My experience here buying my car was great. Derek Garcia was so helpful and patient with all my questions. I would definitely recommend this place to anyone looking to buy a car.
Business response:
Kelly, thank you for an amazing review. We are pleased to read Derek was able to help you through the entire buying process. We constantly strive to provide the best guest experience and we are proud Derek was able to meet your standards. Thank you, Tim Van Binsbergen.
I haven't even purchased my car yet but my experience yesterday was nothing short of wonderful. The General Sales Manager Sean and his salesman Mike were wonderful to me. They explained all the features and benefits of the Highlander (which is what I went in there to see) and answered all my questions. I had a wonderful test drive as well. I will definitely be back for the Highlander.
I took my tacoma in for servicing and to have leaf recall checked, Mountain States said they ordered the new springs, I waited almost 2 months until I called in to find out they were there, the person on the other end said they just arrived yesterday, hmmm dont believe the chances of that, so I set up an appt for the earliest time which was a week or so later. brings me to today which I took it in to drop off did the walk through told Andre Sabel two or three times to make NOTE that my alarm arms itself when doors are closed... read more
Business response:
Brian, we are committed to providing our customers with a seamless car buying and service experience. We are sorry to hear about the inconvenience you experienced at our store. We would like to speak with you further regarding this matter to try to restore your trust in our business. Please contact me, personally. I look forward to speaking with you. Best, Tim Van Binsbergen | General Manager| timothy.vanbinsbergen@mountainstatestoyota.com.
Frequently asked questions about Mountain State Toyota
How is Mountain State Toyota rated?
Mountain State Toyota has a 3.9 star rating with 796 reviews.
When is Mountain State Toyota open?
Mountain State Toyota is closed now. It will open at 9:00 a.m.
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