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Mountain State Toyota
- Car Dealers
- Denver, CO
About this business
Experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our inventory comes with Sonic Price, eliminating the time-consuming negotiation process and delivering you an exceptional deal.
Location details
201 W 70th Ave, Denver, CO, 80221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I just bought my 2016 Tacoma from Chris Moreno there. I was weary going to Toyota from my Nissan, but when Nissan was giving me a hassle about finishing my truck, Toyota sales staff stepped up and offered to help me out, when I had not even purchased from them yet. My buying process was stretched out because of my own scheduling conflicts yet Chris remembered my name, what I was looking for, and everything any time I stepped in the door or called. I really cannot articulate how comfortable and relaxing the whole process was.... read more
RecommendedWicked Relaxing and Fair Priced Dealership. ☝
Mountain States Toyota is horrible. I took my vehicle in for a simple ECM recall. After they finished the "work" on my vehicle, I received it butchered. My undercarriage plastic skid plate was dangling and flapping, my front passenger tire splash guard was missing screws and rubbing against my tire, and the screws connecting my brake calipers to the rotors were loose to the point of me being able to unscrew it by hand (which is extremely dangerous). I do the majority of the repairs to my vehicle. So I knew I torqued the scre... read more
Business response:
Mo, thank you for bringing this to our attention. We are committed to providing our customer's with a seamless service experience. We apologize that your experience at our dealership fell short of this. We would like to speak with you further regarding this matter to try to restore your trust in our business. Best, Tim Van Binsbergen | General Manager| timothy.vanbinsbergen@mountainstatestoyota.com.
Service department is pathetic. Went in today to buy a new Tacoma and did not want to give us anything for our trade. Yet they drove our car around and trashed the floor mats and left the window open and filled the car with rain and dust.
Business response:
Chuck, thank you for bringing this to our attention. It is always our goal to provide an excellent guest experience. When we have failed to do so, we value being notified. I would appreciate the opportunity to learn more about this situation and work with you on a resolution. Best, Tim Van Binsbergen | General Manager| timothy.vanbinsbergen@mountainstatestoyota.com.
Drew is a total Jerk. Worst sales person award goes to this rude inconsiderate person. Lost a sale because of his mouth. Customer may not always be right, but you don't talk to people like that.
Horrible customer service will never go here to get a vehicle! The lady who had helped me was very rude did not wanna help me. Made up excuses to not help me.
Business response:
Melissa, thank you for sharing your feedback with us. We are extremely disappointed to learn that your needs were not met with the adequate and prompt attention we pride ourselves on. I would appreciate the opportunity to learn more about this situation and work with you on a resolution. Best, Tim Van Binsbergen | General Manager| timothy.vanbinsbergen@mountainstatestoyota.com.
Airbag recall is really important to get done they tell ya after a few nagging months of mail and phone calls I do and of course, they don't have the part in stock. No dealer in Denver had it either? Now I get to bring it back again for you. Gosh I can't wait!
Business response:
Hi Don, It is the standard here at Mountain States Toyota to deliver prompt service while exceeding your highest expectations, especially when it comes to service. I apologize the parts are not available. We will contact you promptly once they are available. I apologize as I know your time is valuable. Thank you, Tim Van Binsbergen | General Manager|timothy.vanbinsbergen@mountainstatestoyota.com.
Bought my used '09 Mustang GT from here. They have gone above and beyond to treat me like a rock star. Excellent service, even after the sale. Frank was awesome, and their service dept. took excellent care of me. Excellent job team!!
Business response:
Dennis, thank you for your kind words and sharing the photos of your Mustang GT with us! We are very pleased to hear that Frank and the rest of our team were able to make your visit a pleasant and successful one! We look forward to seeing you again in the future. Enjoy your Mustang!
Frequently asked questions about Mountain State Toyota
How is Mountain State Toyota rated?
Mountain State Toyota has a 3.9 star rating with 796 reviews.
When is Mountain State Toyota open?
Mountain State Toyota is open now. It will close at 9:00 p.m.
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