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Mountain State Toyota
- Car Dealers
- Denver, CO
About this business
Experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our inventory comes with Sonic Price, eliminating the time-consuming negotiation process and delivering you an exceptional deal.
Location details
201 W 70th Ave, Denver, CO, 80221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
RecommendedBuena atención gracias a su personal gente Amable y buen ambiente gracias toyota
I am very estactic about my new/used 2016 Toyota Highlander with great miles. They have Great service, an a awesome management team. Hands down they provide the best service and there platinum bumper to bumper coverage is amazing. I am very blessed and very happy we went to mountain states Toyota to purchase such a beautiful vehicle.
Business response:
Hey there, Chantel! Thank you for leaving us such a great review. It's always refreshing to see these on a Monday morning. We hope you are loving your Highlander!!
Mountain States is the best. All the employees genuinely care about you, your car, and your experience at the dealership. Fernando Acosta is the best! He is so knowledgeable, trustworthy, and just so kind and fun.
Business response:
Thank you for sharing your experience with us, Emily! We hope you are loving your new ride!
Business response:
I would like to personally apologize that we were unable to secure the financing for your new car and that it took us so long. We strive to make sure we are communicating with all our guests in a timely manner regarding any issues that we encounter. We clearly did not meet our standard for communication in this case. I invite you to contact me personally to discuss this situation further. You can reach me at (303) 302-8888 – Tim Van Binsbergen – General Manager
Mountain states Toyota is the best dealership I have ever dealt with. The customer service was outstanding. Jen Decker is a fabulous sales Rep. She was very kind and patient and very understanding. Josh who helped me with the financial paperwork was wonderful as well. My partner also owns a Rav4 which is how I got acquainted with MST and their outstanding customer service which is why I bought my Rav4 there.
Business response:
Hi Melodie, thank you for the very kind review about your experience at Mountain States! We truly appreciate your business and hope you are in love with your new RAV!
This is an amazing place and they treated us like if we were customers for more than a decade. When we arrived we asked for someone who could speak Spanish and that's when we met Joey! He treated us excellently! We checked different cars, test drive and everything and took the time to care about our purchase. He was very attentive to our budget and needs. Then we met Quentin, amazing too!! Very calm and confidence inspiring guy! And finally we met Paul who helped us a lot because he understood we were a humble family and we ... read more
Business response:
Hey Juno! Thank you so much! We are so glad that you had an amazing experience with us! We are always happy to help! We had an awesome day with you as well! Hope you're enjoying your new car!
Made an appointment to see about a used vehicle they got in that I was very much interested in. Checked ahead to see if they would take a motorcycle in on trade along with my vehicle trade and was told they would. When I arrived, the vehicle had been rinsed off but there was trash in the bed and in the cab. I can see the outside being dirty but when you know someone is coming to look at the vehicle, you'd think the trash would be removed, maybe a quick vacuum. But I was wanting the truck so I overlooked the mess. I was never... read more
Business response:
Ryan, I apologize for your recent experience. It is not the norm. All vehicles are reconditioned and detailed before being sold. Was this a fresh trade in? I would like to hear more about your experience. Please reach out to me at 303 302 8888. Tim Van Binsbergen – General Manager – Mountain States Toyota
Had routine service performed today and they recommended brake fluid ex change which I agreed to, 134.00 charge plus tax I was told. Got the bill and was charged an additional 10.05 for misc. charges which were explained to me as shop supplies, rags that might have been used etc. The fluid charge was 34.44 and the labor was 130.51. For that labor price wouldn't you think it should include rags or supplies needed. What a ripoff
Business response:
Mary Jo, I am sorry for the poor explanation of the charges during your last service visit. It is never our intention to disappoint any of our guests and it seems we have. I looked at your account and saw they we awarded you a credit towards your next service visit, I hope that was satisfactory and we appreciate your honest feedback. Tim Van Binsbergen, General Manager
Business response:
Nina, thank you so much for the positive review!
Frequently asked questions about Mountain State Toyota
How is Mountain State Toyota rated?
Mountain State Toyota has a 3.9 star rating with 796 reviews.
When is Mountain State Toyota open?
Mountain State Toyota is closed now. It will open at 9:00 a.m.
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