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Monro, Inc.

1.6

About this business

Location details

200 Holleder Pkwy, Rochester, NY, 14615, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.6296 reviews
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Robert H.'s profile image
Robert H. 
6 years ago

The Tire Choice *** Belcher Rd Clearwater Took my care to them for a Yaw Rate Sensor problem, was informed that it needed to be replaced. They did replace it and charged my credit card $650.00+. It did NOT CORRECT the problem and Tire Choice took no responsibility to correct the problem. I then took my car to another shop that replaced the same part for less money that did correct my Yaw Rate Sensor indication problem, VERY DISAPPOINTED WITH TIRE CHOICE. I have since canceled my credit card as I got NO HELP in the dispute is... read more

Jer S's profile image
Jer S 
6 years ago

took my car to Mr Tire to get a tire repair and oil change at the Nottingham, MD location. Later on that night, I started hearing a sound when I press on the gas and it began shutting off when I was driving. When I had it towed to the dealership, they said that there was no oil in the car and that the oil housing was cracked. It was shutting off in order to prevent the engine from blowing. I immediately contacted Mr Tire and the assistant manager, after talking to the dealership, stated that he would reimburse me for the rep... read more

Sue D's profile image
Sue D 
6 years ago

Do not go to this tire store. They will lie to you and you will wait hours to just buy new tires. I bought 4 new tires and the technician broke 2 sensors while installing them. Had to go back next day for them to install the sensors, waited 2.5 hours and still sensors not installed. I had to go to the dealership the next day to have the sensors installed and it cost me $500. *** ****** did refund $150, but I was still out $350 and 3 days of time just to buy and install 4 new tires. 

Sue D's profile image
Sue D 
6 years ago

Do not go to this tire store. They will lie to you and you will wait hours to just buy new tires. I bought 4 new tires and the technician broke 2 sensors while installing them. Had to go back next day for them to install the sensors, waited 2.5 hours and still sensors not installed. I had to go to the dealership the next day to have the sensors installed and it cost me $500. *** ****** did refund $150, but I was still out $350 and 3 days of time just to buy and install 4 new tires. 

Jer S's profile image
Jer S 
6 years ago

took my car to Mr Tire to get a tire repair and oil change at the Nottingham, MD location. Later on that night, I started hearing a sound when I press on the gas and it began shutting off when I was driving. When I had it towed to the dealership, they said that there was no oil in the car and that the oil housing was cracked. It was shutting off in order to prevent the engine from blowing. I immediately contacted Mr Tire and the assistant manager, after talking to the dealership, stated that he would reimburse me for the rep... read more

leo g's profile image
leo g 
6 years ago

Had a bad experience, been going to this location for over 10 years but this time wasn't good at all, was told I needed new shocks, so replaced them now the new shocks are squeaking loudly, and was told nothing can be done, that's poor service and poor quality product. Then was told I needed new breaks, replaced them and 5 minutes into the ride heard loud noise every time I break, on top of that found out all of a sudden hand break was broken. Came back and was told now break cylinder needed to be replaced among other parts,... read more

leo g's profile image
leo g 
6 years ago

Had a bad experience, been going to this location for over 10 years but this time wasn't good at all, was told I needed new shocks, so replaced them now the new shocks are squeaking loudly, and was told nothing can be done, that's poor service and poor quality product. Then was told I needed new breaks, replaced them and 5 minutes into the ride heard loud noise every time I break, on top of that found out all of a sudden hand break was broken. Came back and was told now break cylinder needed to be replaced among other parts,... read more

Mary A's profile image
Mary A 
6 years ago

Terrible service! They lie and don't keep their word! Scam artists!!! Don't go here for anything!!!! 

Mary A's profile image
Mary A 
6 years ago

Terrible service! They lie and don't keep their word! Scam artists!!! Don't go here for anything!!!! 

Frequently asked questions about Monro, Inc.

How is Monro, Inc. rated?

Monro, Inc. has a 1.6 star rating with 296 reviews. 

When is Monro, Inc. open?

Monro, Inc. is closed now. It will open at 8:00 a.m. 

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