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MobileHelp

4.6

About this business

MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company. 

Location details

3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6923 reviews
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Sally H.'s profile image
Sally H. 
6 years ago

I have the Samsung/Mobile Help Smartwatch Medical Alarm. I LOVE IT!!!! I am protected against a fall and can get immediate help if needed. PLUS I don't feel ancient!! You would never know it is an alarm to look at it!!! The staff at MobileHelp is courteous and knowledgeable. I would definitely recommend this to anyone. ***** **** 

Debbie F.'s profile image
Debbie F. 
6 years ago

MobileHelp employees were very helpful. When I had questions they were quick to answer them and assist when I had a problem setting up my system. It wasn't the equipment, it was me. 

Robert D.'s profile image
Robert D. 
6 years ago

RE: Mobile Help, Dealing with mobile help was and is such a pleasure ,the staff from the customer service to the technicians very knowledgeable ,very helpful and the nicest people to do business with. I highly recommend them . ****** *** 

Frank K.'s profile image
Frank K. 
6 years ago

I purchased a set of mobile help devices to help me at home and away. I purchased the set that allows me to be mobile so that when I am not at home I can have a device always with me that will know exactly where I am and when needed can call for help right to that spot anywhere in the nation. I have a button to wear at all times. It's the wristwatch style button. I could have chosen The pendant Style. These buttons are waterproof and so they can be worn even in the shower or bath. I am very happy to be a mobile help customer... read more

Eunice G.'s profile image
Eunice G. 
6 years ago

Since we got our Mobile Help, we have not had any reason to use it, but when we go to town, I wear the pendant and put the alert in the case, I feel much safer to know that if anything happens to me, I can summons help at a push of the button. 

JAN M.'s profile image
JAN M. 
6 years ago

My Mobile Help bracelet makes me have peace of mind like I've haven't had in years. I live alone and my family lives thousands of miles away. They were begging me to move back "home" to Michigan, but Arizona is my "home" now and I would never consider moving. The Mobile Help was a breeze to set up and the "test" feature is easy to use. 

florence P.'s profile image
florence P. 
6 years ago

I have only had the Mobile Help Duo System for a very short time, however, in that time, I have had numerous questions and cannot emphasize enough the courtesy and helpfulness each and every member of the Tech Support System gave me. I've researched several other Systems before I ultimately chose Mobile Help and can say without a doubt that I have made the BEST CHOICE. I like the fact that I can go out during the day, take my Mobile Device with me and know I am in good hands if an emergency occurs. Thank you Mobile Help for ... read more

JoAnne W.'s profile image
JoAnne W. 
6 years ago

I chose MobileHelp over another unit that I had tried. MobileHelp was easy to set up, and is very well monitored by the company. The staff were very friendly and professional and setting things up was very easy. 

N Elizabeth F.'s profile image
N Elizabeth F. 
7 years ago

I recently subscribed to MobileHelp and couldn't be happier. It was a snap to set up; and when I had a minor question during the test phase, customer service was friendly and helpful. I'm an active, independent, 70 year old woman and want to continue living in my own home and be free to travel any where I want. MobileHelp enables me to maintain my lifestyle worry-free. I especially appreciate the lock box feature which allows paramedics and police to gain entry if I can't come to the door. The last thing I want to happen is ... read more

Frequently asked questions about MobileHelp

How is MobileHelp rated?

MobileHelp has a 4.6 star rating with 923 reviews. 

When is MobileHelp open?

MobileHelp is open now. It will close at 6:00 p.m.  

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