MobileHelp

Joanne B 

on BBB

6 years ago

I am greatly pleased with the MobileHelp solo system and feel infinitely more confident about getting help. From my first inquiry to several follow up questions, all of the staff have been most courteous and informative. 

Susan T. 

on BBB

6 years ago

MobileHelp customer service was extremely friendly and helpful when answering all my questions. They know their products well! Our MobileHelp device arrived quickly and was well packaged. It was easy to set up and test. 

Beverly W. 

on BBB

6 years ago

I have the Solo System; affordable. Comes with mobile device, neck pendant, wrist alarm, mobile case and user guide. Easy use of mobile device. Convenient to carry away from home, mobile case fits on waist band, belt, pocket or in purse. Wrist alarm easy to wear for outside activities. Peace of mind knowing one push of help button will connect to emergency operator. 

Linda F 

on BBB

6 years ago

Mobilehelp has been a wonderful thing to have and the price was good, but the service is excellent, fast prompt shipping for a replacement part, they are very helpful when I have called to set the system up. I would HIGHLY recommend! And the peace of mind knowing my parents are taken care of if ever it is needed inside and out on the road! ************************* 

Dorothy A. 

on BBB

6 years ago

MobileHelp, was very efficient with getting my mother set up.she received her device in 3 days. The response time for help is right on time, my mother accidentally set off her device. I feel safe knowing my mother has her devise and the love and care MobileHelp provides 

Diana C. 

on BBB

6 years ago

I purchased a plan with MobileHelp. I received my product in a very timely manner. I contacted Technical Support when I received my product for assistance in the setup and preferences. The gentleman I talked to was very knowledgeable and personable, very pleasant to talk with. The call was between 30 and 45 minutes long. He asked questions I had not even thought of, contact information, etc. By the end of the call I felt very confident that I had made the correct choice with going with MobileHelp as there are many offerings ... read more

Henry C. 

on BBB

6 years ago

Thus far, the operation of my (second) MobileHelp Smart Watch has been very satisfactory and comforting. The first watch had an issue in that it did not report my GPS location. It was replaced immediately after a few simple tests to assure the issue. At the request of Tech Support upon setting up the replacement watch, I was asked to send a Help alert. When the Alert Monitor representative responded, I explained the situation. He immediately told me I was located at my home address. I now have the confidence that I can trave... read more

Mary Ann A. 

on BBB

6 years ago

My husband is just home after having a stroke. Although he's never home alone, having MobileHelp assistance guarantees that if we have a problem all I have to do is press a button & help will be on the way. 

Marie R. 

on BBB

6 years ago

I am someone who falls over easily so MobileHelp was greatful enough to tailor their system to my needs. Everyone who I have spoken with has been very pleasant and at the same time professional.