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MobileHelp

4.6

About this business

MobileHelp is America's leading provider of medical alert systems or M-PERS (Mobile-Personal Emergency Response System) technology. Based in Boca Raton, Florida, MobileHelp services clients in all 50 states. MobileHelp develops and distributes market leading products such as DUO, the first fully integrated medical alert system with GSM/GPS technology, SOLO, an innovative alert solution for people without home telephone lines and Classic Help, a traditional Medical Alert System. MobileHelp is an FDA registered company. 

Location details

3701 FAU Boulevard #300, Ste 300, Boca Raton, FL, 33431, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6923 reviews
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Lisa H.'s profile image
Lisa H. 
7 years ago

MobileHelp is AMAZING! While we have only had it for about 6 weeks, it has been a blessing to myself and my sisters while our 2 elderly parents are at home alone. From the very first time I called MobileHelp & spoke with Dorothy in sales (who, by the way was in NO WAY a pushy salesperson which I LOVED about her) to everyone in customer service or the emergency res ponders from MobileHelp that call when my parents have accidentally "pushed their button". EVERYONE is so helpful and courteous. VERY easy to install & works well ... read more

Bill G.'s profile image
Bill G. 
7 years ago

Great product. Easy to use and small enough to take with me when I leave the house. 

Debra T.'s profile image
Debra T. 
7 years ago

I waited for several months before I decided on mobilhelp. I love it. All of the people working there that I spoke to were very helpful and patient with me they answered all my questions. Just a few days after ordering it then it was here. I loved my so much I got my friend to get one. Thank you mobile help for making me feel safe and caring and support. 

Marci M.'s profile image
Marci M. 
7 years ago

So far I have not had to use assistance, but I feel very comfortable knowing that Mobile Help is there for me. I did research other companies, Mobile Help is the only one I found that helps you when you are away from home, since I do go out often, I don't worry anymore about falling and having no one to assist me. I recommend Mobile Help to anyone who, like me live alone. 

Dianna M.'s profile image
Dianna M. 
7 years ago

I have been very happy with my Mobile Help system. Everyone I worked with was very helpful and the system was very easy to hook up. I really like the piece that I can take with me when I am away from home and I like having the lock box outside so help can get to key to get inside to help me. This has all been a very good experience! 

Elizabeth B.'s profile image
Elizabeth B. 
7 years ago

I am so very happy with my new MobilHelp unit. For over 4 months I kept telling the sales agent call me back in 2 months, then it was three more...I just did not want to face needing one although I have recommended it to many. Now I am so happy with it and proud to show it off when the topic of "I fell down and ..." I feel safe at all times knowing all I have to do is press a button for help. The agent was very helpful and patient answering all my questions. Set up was easy too. I would recommend a MobilHelp unit for anyone ... read more

Patrick B.'s profile image
Patrick B. 
7 years ago

In searching for a more comprehensive company providing medic alert wireless, I selected Mobile Help as my provider for these services. From Fall alerts to "slip and fall" protection and alerts as well as actual medic alert situations. Mobile Help has it all. I recommend Mobile Help for your Medic-Alert needs in your home. 

Mary Beth A.'s profile image
Mary Beth A. 
7 years ago

I am so glad I found MobileHelp. I looked for a long time for a company that provided such complete service without an enormous bill. No landline required and so easy to put the unit into service. They even include a door hanger to remind you to take your mobile unit when you leave the house. Customer Service is so well informed. 

Billie A.'s profile image
Billie A. 
7 years ago

My experience so far with Mobile Help has been excellent! The agents who helped me with what I wanted & needed listened to me and did not try to talk me into something different! I had previously been with a company that had misrepresented information & since I had a contract for three years I was stuck with the system. The charges were very high and I am a widow living on a set amount that I get each month. I was going to have my son-in-law review the contract but it was sent by courier thru UPS & the person waited while I ... read more

Frequently asked questions about MobileHelp

How is MobileHelp rated?

MobileHelp has a 4.6 star rating with 923 reviews. 

When is MobileHelp open?

MobileHelp is open now. It will close at 6:00 p.m.  

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