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Missouri Credit Union
- Credit Unions
- Columbia, MO
About this business
Location details
111 E Broadway, Columbia, MO, 65203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I have been with Missouri Credit Union for years! I was discouraged when they no longer had a teller at the drive thru! Friday I went inside and wasn’t greeted by a smiling teller, instead it was more video tellers! I am looking into finding a new bank! When I go into a bank I want to see a teller not a machine! Not to mention the other changes! I think it is time to move on!
I transferred to MCU from Kilowatt and it was fine until today I question a transaction I shouldn’t be responsible for paying and one of the employees told me “You’re not listening” excuse me?? Is this how you talk to customers? I asked for her name again so I know who I talked to and she tried to avoid giving me her name until I insisted. I will not be doing business at any MCU locations.
I have been a member of Missouri Credit Union for nearing three years and have invited others to join as we have had positive experiences. Recently I have been disappointed with changes made that lead to me no longer feel as a valued member and will no longer be recommending this financial institution.
RecommendedProfessional and friendly staff.
I just received notice on all the mandatory "improvements" being made to my accounts. I have two savings accounts, Ultra checking, home equity line of credit, and a mortgage with MCU and they want to "improve" my banking by charging me $6 per month! I pay $0 right now. Guess it's time to find a new bank or credit union.
I went to the smiley location today only to find out the friendly tellers have been replaced my a kiosk. as i am a suporter of jobs and people earning a living to support their familys dreams it is sad to say to the least that there are no tellers. if i did not have my vehicle loan thru this credit union. today would have been my last day banking with mcu. I am extremely disapointed. with mcu
Missouri Credit Union used to be a great place. I have done quite a bit of business with them through the years. They have now gone away from tellers at all locations except downtown. The feeling of customer service is gone and I am left to do the work myself. I have 20/100 reading vision so seeing small numbers on my payment slip is nearly impossible. I write my checks at home where I have a magnifying glass to see those small numbers. Now I'm being asked to bring that with me, stand at a kiosk, type those things in and hop... read more
I have been a member for 10 years, with only minor issues. If mcu is doing away with personal services, then i am doing away with my account there. I refuse to do business with computers, especially inside the building
RecommendedFriendly staff, prompt service. Been a member for 30 plus years.
Frequently asked questions about Missouri Credit Union
How is Missouri Credit Union rated?
Missouri Credit Union has a 3.4 star rating with 270 reviews.
When is Missouri Credit Union open?
Missouri Credit Union is open now. It will close at 5:00 p.m.
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