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Missouri Credit Union

3.5

About this business

We are not a bank. We are memberbased. When you work for your members, you deliver a completely different experience. At Missouri Credit Union, "our" members matter and we're committed to seeing them and their money do more. Columbia Hours: Lobby Hours: Monday-Friday 8:30 a.m. - 5:30 p.m.; Saturday 9:00 a.m. - 12:00 noon. Drive-Up Hours: Monday-Friday 7:30 a.m. - 6:00 p.m.; Saturday 9:00 a.m. - 12:30 p.m. Jefferson City Hours: Lobby Hours: Monday-Friday 8:00 a.m. - 5:00 p.m.; Saturday 9:00 a.m. - 12:00 noon. Drive-Up Hours: ... read more

Location details

111 E Broadway, Columbia, MO, 65203, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.5251 reviews
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Katina Bitsicas's profile image
Katina Bitsicas 
5 years ago

Horrible. Why would you cancel shared branch banking? Do you only care about yourselves? Waited in line for nothing. 

Cary Thompson's profile image
Cary Thompson 
5 years ago

I've been with MCU since 2011. I have never had a problem until they implemented their new "improvements". What happened to not being charged a monthly fee to have a checking account? I know, there are 3 different options 2 of which have "avoidable" fees. I'm sorry but it's absolutely ridiculous. A lot of people don't have $2,500 to just keep in their checking account and life happens people loss jobs, an unexpected expense comes and having $100 a day in your account isn't possible and they can't afford to have an additional... read more

Abby Pauley's profile image
Abby Pauley 
5 years ago

I’d like to actually go into a bank and talk to someone not a video teller. There has been so many hidden fees it’s ridiculous. I as well don’t well don’t want to pay to bank with them, I don’t understand why all three checking accounts have fees. This bank was wonderful two years ago, but ever since they have been changing everything its super inconvenient and I don’t feel like my business with them matters. 

Laura Taylor's profile image
Laura Taylor 
5 years ago

I have been with Missouri Credit Union for years! I was discouraged when they no longer had a teller at the drive thru! Friday I went inside and wasn’t greeted by a smiling teller, instead it was more video tellers! I am looking into finding a new bank! When I go into a bank I want to see a teller not a machine! Not to mention the other changes! I think it is time to move on! 

Gillian Rono's profile image
Gillian Rono 
5 years ago

I transferred to MCU from Kilowatt and it was fine until today I question a transaction I shouldn’t be responsible for paying and one of the employees told me “You’re not listening” excuse me?? Is this how you talk to customers? I asked for her name again so I know who I talked to and she tried to avoid giving me her name until I insisted. I will not be doing business at any MCU locations. 

Matthew Copeland's profile image
Matthew Copeland 
5 years ago

I have been a member of Missouri Credit Union for nearing three years and have invited others to join as we have had positive experiences. Recently I have been disappointed with changes made that lead to me no longer feel as a valued member and will no longer be recommending this financial institution. 

Adesso Cerati's profile image
Adesso Cerati 
recommend  Recommended
5 years ago

Professional and friendly staff. 

Esther D. Stroh's profile image
Esther D. Stroh 
5 years ago

I just received notice on all the mandatory "improvements" being made to my accounts. I have two savings accounts, Ultra checking, home equity line of credit, and a mortgage with MCU and they want to "improve" my banking by charging me $6 per month! I pay $0 right now. Guess it's time to find a new bank or credit union. 

Kendall Johnson's profile image
Kendall Johnson 
5 years ago

I went to the smiley location today only to find out the friendly tellers have been replaced my a kiosk. as i am a suporter of jobs and people earning a living to support their familys dreams it is sad to say to the least that there are no tellers. if i did not have my vehicle loan thru this credit union. today would have been my last day banking with mcu. I am extremely disapointed. with mcu 

Frequently asked questions about Missouri Credit Union

How is Missouri Credit Union rated?

Missouri Credit Union has a 3.5 star rating with 251 reviews. 

When is Missouri Credit Union open?

Missouri Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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