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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This particular experience was good, the gentleman who helped me was excellent, my experiences in the past have been awful
Business response:
I'm glad to hear that your recent experience was positive and that our team member provided excellent service. We strive for consistency, so it's concerning to know about past experiences not meeting expectations. If there's anything specific you'd like us to address or improve upon, please feel free to reach out. Thank you, Jessica Raymond - Service Manager - 615-452-5267 ext 2144
Best service I’ve ever gotten at this dealership and I’ve been doing business here for over 32 years
Business response:
We couldn't ask for a better review of Gallatin Ford. Thanks so much!
I had a recall on my Ford Escape. Collin contacted me about it, and said the technicians could come to my house to take care of it. I texted Collin when I was ready to have the work done, he sent the technicians to my workplace the same day. Avoided the hassle of dropping my car off at the dealership and having to arrange alternate transportation. Thank you Collin!
Business response:
We're delighted to hear that Collin and the Gallatin Ford team made your recall experience so convenient! It's great to know we could help you avoid any hassle. Thanks for sharing this positive feedback!
Javier and the team were very helpful. They worked really hard to get me in the Jeep I always wanted.
Business response:
Candace, we're delighted to hear that Javier and the Gallatin Ford team helped you get your dream Jeep! Enjoy every adventure ahead!
The staff at this dealership are kind, polite and very helpful. My service appointment was quick and the service personnel very kind and polite.
Business response:
Thank you for sharing your experience with us! We're delighted to hear that our team at Gallatin Ford provided such helpful and courteous service during your appointment. We look forward to assisting you next time!
Service writer was good. Have maintenance package and has been very convenient. Only complaint was that they rotated tires and never corrected tire pressure.
Business response:
Thank you for sharing your feedback about Gallatin Ford. We're glad to hear that the maintenance package has been convenient, but we apologize for the oversight with tire pressure during rotation. We'll address this with our team to ensure it doesn't happen again in the future!
Stephanie was amazing in getting my recall on our ford escape fixed. She was very attentive and timely. She also took care of servicing my F250 and getting the alignment on the tires done quickly. I appreciate her attention to detail and communication via text.
Business response:
We're delighted to hear that Stephanie provided such attentive and timely service for your Ford Escape recall at Gallatin Ford. It's great to know she also took care of your F250's servicing efficiently. Thank you for sharing this positive experience!
Stephanie. was great to work with and took great care of my vehicle. She was very helpful getting information that I needed to know. I highly recommend her to help anyone and will be back when I need repairs.
Business response:
Thank you for the positive feedback! We're delighted to hear that Stephanie provided excellent service and took great care of your vehicle at Gallatin Ford. We look forward to assisting you with any future repairs!
Service great Jessica and Noah excellent price was explained and completed in timely manner need to have return visit for taillight lens problem under warranty
Business response:
James, we're glad to hear that Jessica and Noah provided excellent service during your visit at Gallatin Ford. We appreciate your patience regarding the taillight lens issue and look forward to assisting you with it soon!
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,283 reviews.
When is Miracle Ford open?
Miracle Ford is open now. It will close at 7:00 p.m.
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