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We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Outstanding customer service! Took the time to ensure problem was fixed and were very quick with the repair
Business response:
We're delighted to hear that our team at Gallatin Ford provided outstanding customer service and resolved your issue promptly. Thank you for sharing your experience!
I dropped my truck off for service and they had it for 2 days, never called me and when I got there to pick it up they tried to charge me for a diesel service and my truck is a gas.
Business response:
Tariq, I apologize for the confusion and lack of communication regarding your truck's service. This is not the level of service we strive to provide, and I'd like to resolve this issue promptly. Please reach out at your convenience so we can make things right. Thank you, Jessica Raymond - Service Manager - 615-452-5267 ext 2144
Jessica and the Gallatin Ford Service team were amazing! I brought my car in without any hassle, and they kept me updated throughout the process. My car was ready right on time, fully taken care of, and even sparkling clean! The post-service follow-up was top-notch too—they made sure everything was perfect. Definitely a 5-star experience! Two thumbs up for this fantastic team!
Business response:
Thank you for sharing your wonderful experience with Jessica and the Gallatin Ford Service team! We're delighted to hear that everything went smoothly, from updates during service to a sparkling clean car. Your satisfaction is our priority, and we appreciate the two thumbs up!
This is a great place to have your car serviced. Everyone was nice and the service was done on time.
Business response:
Thank you for the positive feedback! We're delighted to hear that your service experience at Gallatin Ford was timely and pleasant. We look forward to assisting you again in the future!
Great service with a home visit. Collin and the team at Gallatin Ford were awesome to work with. Thanks.
Business response:
We're delighted to hear that Collin and the Gallatin Ford team provided you with great service, including a home visit! Thank you for choosing us and sharing your experience.
Noah was great! Very informative and answered all my questions! Shuttle service is awesome. One suggestion. The phone service is not good. I can never get thru when I call. Definitely needs to be better.
Business response:
Turner, thank you for the feedback! We're glad to hear Noah provided great service at Gallatin Ford. We appreciate your suggestion about our phone service and will work on improving it.
Got in, and got out in no time. They gave me a list of things my vehicle will need in the near future.
Business response:
We're glad to hear you had a quick and efficient visit at Gallatin Ford! It's great that our team provided you with helpful information for your vehicle's future needs. Thanks for choosing us!
Excellent and professional advice and service rendered by the service advisor and technicians, with no unexpected surprises.
Business response:
Ryan, we're delighted to hear that our team at Gallatin Ford provided you with excellent and professional service. Thanks for sharing your experience!
Great service! Jessica was extremely helpful, knowledgeable and professional. I was notified by text the status of my vehicle .Jessica called me with any issues and when the service was completed. I would highly recommend Gallatin Ford for service to vehicle. Jessica and the entire team rates an A+++!!
Business response:
Thank you for the fantastic feedback! We're delighted to hear that Jessica and our Gallatin Ford team provided top-notch service. We appreciate your recommendation and look forward to assisting with any future needs!
Miracle Ford has a 4.4 star rating with 3,079 reviews.
Miracle Ford is closed now. It will open tomorrow at 9:00 a.m.
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