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Miracle Ford

4.4

About this business

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.43,283 reviews
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cbtomk's profile image
cbtomk 
a year ago

Everyone was so nice from the time I drove in until the time I left. 

Business response:

Thanks so much for the awesome review! The Gallatin Ford team looks forward to seeing you again down the road. 

andercarty's profile image
andercarty 
a year ago

Zay was fantastic. . he listened to what we were looking for and was spot on with the vehicles he showed us. And of course very professional and friendly! 

Business response:

Thank you for sharing your experience with Zay and the team at Gallatin Ford! We're delighted to hear that he was able to meet your needs with professionalism and friendliness. Enjoy your new vehicle! 

tpope73's profile image
tpope73 
a year ago

Collin was awesome to deal with . Great service and very friendly . Would recommend him for mobile service 

Business response:

We're delighted to hear that Collin provided you with great service at Gallatin Ford! Thank you for recommending him for mobile service, and we appreciate your feedback. 

judy_lamberth's profile image
judy_lamberth 
a year ago

Stephanie is great. She went beyond the expected. Great customer service representative and so friendly. 

Business response:

Judy, we're delighted to hear that Stephanie provided exceptional service at Gallatin Ford. Thank you for sharing your experience with us! 

greenwave07's profile image
greenwave07 
a year ago

Slow and unprofessional. Misleading. Didn’t listen to requests. Did not follow the steps for drop off and pick up of vehicles. 

Business response:

I'm sorry to hear about your experience with our service. We strive for efficiency and clear communication, so it's disappointing to learn we fell short in these areas during your visit. Please reach out to me if you'd like us to address any unresolved issues or discuss further steps we can take together. Thank you, Derek Swords - Service Manager 888-635-8055 

porr62's profile image
porr62 
a year ago

I had an amazing experience at Gallatin Ford. Ryan and Chris were extremely helpful in my purchasing experience. Their customer service exceeded my expectations! 

Business response:

We're delighted to hear that Ryan and Chris provided exceptional service during your visit to Gallatin Ford! Thank you for sharing your positive experience, and we hope you're enjoying your new vehicle. 

James Lackey's profile image
James Lackey 
a year ago

Even though I bought all 5 of my Ford vehicles at other dealerships I bring them to Gallatin Ford for service because of the close proximity and convenience to where I live. 

Business response:

James, we're glad to hear that you trust Gallatin Ford for your service needs! We appreciate your loyalty and look forward to continuing to provide convenient and reliable service. 

Jbaxter229's profile image
Jbaxter229 
a year ago

Got in and got done, clean shop, friendly service. No appointment needed for regular service. 

Business response:

Thank you so much! We appreciate your business here at Gallatin Ford. 

King's profile image
King 
a year ago

Service performed in a timely manner and online appointment was easy to make for service 

Business response:

Thank you for reviewing Gallatin Ford! We hope to see you again down the road! 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 3,283 reviews. 

When is Miracle Ford open?

Miracle Ford is open now. It will close at 7:00 p.m. 

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