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Miracle Ford

4.4

About this business

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.43,283 reviews
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taylorbeasley522's profile image
taylorbeasley522 
a year ago

Quick and concise. Straightforward as a dealership can get. Headache-free, no complaints. Jessica is awesome. 

Business response:

We're delighted to hear that your experience at Gallatin Ford was straightforward and headache-free! Jessica will be thrilled to know she made a positive impact. Thanks for the great feedback! 

lcdupie's profile image
lcdupie 
a year ago

My oil change on a busy day was handled quickly getting me out on time. 

Business response:

We love seeing 5-star reviews here at Gallatin Ford. Thanks, Lcdupie! 

rogerprkns's profile image
rogerprkns 
a year ago

Jessica and the team always do a great job getting our trucks in, squared away and back out the door. Very nice lady. 

Business response:

Roger, we're delighted to hear that Jessica and the Gallatin Ford team consistently provide you with excellent service. Thanks for sharing your experience! 

Dylan's profile image
Dylan 
a year ago

Collin and Tyler were awesome I was in and out in no time without a hassle 

Business response:

Dylan, we're delighted to hear that Collin and Tyler could get you back on the road in a timely manner! Thank you for choosing Gallatin Ford. Safe travels! 

Phamilton150's profile image
Phamilton150 
a year ago

From the start: I called to make an appointment, easy enough, but I had a question for the service writer. I was transferred to one and had to leave a message. No return call. Called again the next day and had to leave a message again. Chose not to. Day of appointment I received a call about picking up my truck for service which I gladly accepted. He was able to put me in touch with the service writer as I had not received a return call. My question was answered. My vehicle was picked up for service, serviced, and returned p... read more

Business response:

Thank you for sharing your experience with Gallatin Ford. We're glad to hear that the service process was smooth overall, but we apologize for any communication hiccups along the way. Your feedback is invaluable and will help us improve our services in the future. We hope to provide an even better experience next time! 

G-Ro's profile image
G-Ro 
a year ago

Took my vehicle here to have them take a look at it. According to the paperwork I received back. All they did was check the fluid level and ran a scan of the obd 2 port since there was active codes present. (Check engine light on). Then they made their recommendations. They gave me a price for the recommended work at a little over 4100 dollars. I declined for them to do the repair. I feel the car isn't worth that much. Long story short. They charged me over 254 dollars for about 5 to 10 minutes of work. To tell me everything... read more

Business response:

Thank you for sharing your experience. We understand how frustrating it can be to feel like you're not getting value from a service, and we apologize if our diagnostic process didn't meet your expectations. Your feedback is important to us as we strive to improve our services and pricing transparency. Please don't hesitate to reach out if you'd like to discuss this further or have any other concerns. Thank you, Derek Swords - Service Manager - 888-635-8055 

Gmcmana's profile image
Gmcmana 
a year ago

I was very pleased with my overall experience with sales, finance, and service teams. Very helpful! 

Business response:

Thank you for taking the time to review Gallatin Ford! It really means a lot to hear that you're happy. 

1's profile image
1 
a year ago

Everyone is always pleasant to talk with and they inform you of what needs to be done to your vehicle 

Business response:

Thank you for sharing your experience! We're glad to hear our team at Gallatin Ford provided clear communication and a pleasant atmosphere. We appreciate your support! 

Jeanne Hesson's profile image
Jeanne Hesson 
a year ago

EXCELLENT and very understanding. Noah was very thorough, kind, and polite and kept me up to date on the progress of my vehicle. Noah was extremely thoughtful. I have always had wonderful service and was updated the entire time I was there. I give Miracle Ford an A+ 5 Stars. I was very pleased and will always return to have my vehicle serviced. Thank you, Jeanne Hesson from Hendersonville, TN 

Business response:

EXCELLENT and very understanding. Noah was very thorough, kind, and polite and kept me up to date on the progress of my vehicle. Noah was extremely thoughtful. I have always had wonderful service and was updated the entire time I was there. I give Miracle Ford an A+ 5 Stars. I was very pleased and will always return to have my vehicle serviced. Thank you, Jeanne Hesson from Hendersonville, TN 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 3,283 reviews. 

When is Miracle Ford open?

Miracle Ford is closed now. It will open at 9:00 a.m. 

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