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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Gallatin Ford worked me in for an oil change and diagnostics in a timely manner. Noah have a time frame to expect on how long I would expect to be there. He kept me updated on the progress and what was found that needed repair with total transparency. I will definitely be back again for routine maintenance and for factory spec repairs
Business response:
Eric, we're delighted to hear that Noah and the Gallatin Ford team provided you with timely service and transparency. We look forward to seeing you again for your routine maintenance!
Polite, timely and helpful, first class. Did more than I expected so I was very happy.
Business response:
The team at Gallatin Ford loves seeing great reviews! Thank you, Mark!
I’m gonna start with why four stars and not five stars! Earlier this year I brought in a used ford f150 to the service dept to find out what the factory key pad entry code was on the vehicle ! I was given a price of 100$. Yes. 100$. I politely said 100$ ? And walked away. Needless to say anything else , I called the factory and they walked me through the process of finding the internal factory stored code for the truck. Yes. I love ford trucks or I would not have bought another one ! BUT as far as trusting or using Gallatin ... read more
Business response:
Thank you for sharing your feedback. We're sorry to hear about the experience with our service department and appreciate your honesty. Your comments are valuable, and we'll use them to improve at Gallatin Ford. We hope you'll give us another chance in the future!
This particular experience was good, the gentleman who helped me was excellent, my experiences in the past have been awful
Business response:
I'm glad to hear that your recent experience was positive and that our team member provided excellent service. We strive for consistency, so it's concerning to know about past experiences not meeting expectations. If there's anything specific you'd like us to address or improve upon, please feel free to reach out. Thank you, Jessica Raymond - Service Manager - 615-452-5267 ext 2144
Best service I’ve ever gotten at this dealership and I’ve been doing business here for over 32 years
Business response:
We couldn't ask for a better review of Gallatin Ford. Thanks so much!
I had a recall on my Ford Escape. Collin contacted me about it, and said the technicians could come to my house to take care of it. I texted Collin when I was ready to have the work done, he sent the technicians to my workplace the same day. Avoided the hassle of dropping my car off at the dealership and having to arrange alternate transportation. Thank you Collin!
Business response:
We're delighted to hear that Collin and the Gallatin Ford team made your recall experience so convenient! It's great to know we could help you avoid any hassle. Thanks for sharing this positive feedback!
Javier and the team were very helpful. They worked really hard to get me in the Jeep I always wanted.
Business response:
Candace, we're delighted to hear that Javier and the Gallatin Ford team helped you get your dream Jeep! Enjoy every adventure ahead!
The staff at this dealership are kind, polite and very helpful. My service appointment was quick and the service personnel very kind and polite.
Business response:
Thank you for sharing your experience with us! We're delighted to hear that our team at Gallatin Ford provided such helpful and courteous service during your appointment. We look forward to assisting you next time!
Service writer was good. Have maintenance package and has been very convenient. Only complaint was that they rotated tires and never corrected tire pressure.
Business response:
Thank you for sharing your feedback about Gallatin Ford. We're glad to hear that the maintenance package has been convenient, but we apologize for the oversight with tire pressure during rotation. We'll address this with our team to ensure it doesn't happen again in the future!
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 2,555 reviews.
When is Miracle Ford open?
Miracle Ford is closed now. It will open tomorrow at 9:00 a.m.
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