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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
UPDATE: I did get to speak to TJ yesterday 7/14/25 about the situation and he made it right. I do appreciate him and working with me and the situation and I’m updating my review based on the service and honoring my quote. Thank you again TJ. Short version: was verbally quoted $150 and then my bill was $540 before they threw on a 15% and dropped it to $460. ASK FOR A WRITTEN QUOTE AND ASK IF THATS LABOR OR THE WHOLE SERVICE, BECAUSE THATS THE “MISCOMMUNICATION” Long version: I went in on 6/30/25 for a complimentary fuel injec... read more
Business response:
Natalie, I'm sorry to hear about the miscommunication and frustration you experienced. It's important for us to provide clear and accurate information upfront, so I apologize if we fell short in this instance. Please reach out when you have a moment; I'd like to discuss your experience further and see how we can make things right. Thank you, Tj Pardue - Service Manager 615-452-2792 ext 2233
Fetty was awesome! ! He even came in on his day off to help us!! I was a nervous wreck and he made our experience smooth sailing the entire time!!
Business response:
Amy, it was our pleasure to assist you! Thank you for choosing Gallatin Ford and for sharing your great review of Fetty and the team.
Always I found choices for leave Gallatin Ford really grateful with the best deal I expected
Business response:
Vicente, thanks for the awesome review of Gallatin Ford!
LACK OF COMMUNICATION! Dropped my 2010 Lincoln MKX off Thursday, July 3, 2025, at 6:30 AM (I realize service dept. doesn’t open until 7 AM), for an oil change only! My husband received an email with a video of the car inspection at 8:38 AM. I tried calling MULTIPLE times to get a status update. Two times I was told a service rep would return my call. That never happened! I finally received a call around 4:30 PM indicating my car was ready. I questioned Lauren as to what time my car was actually finished. Lauren indicated she... read more
Mobile service is very convenient for me since I only have one vehicle. Tyler was very professional.
Business response:
We're happy to hear our mobile service was convenient for you, Tommy. Thanks for choosing Gallatin Ford!
The salesman Jacob went above and beyond with our purchase from sending us a video of the vehicle to answering any and all questions we had. The best experience. I highly recommend Jacob as your salesman.
If you come here, you wlll never been leaving without reaching your goals for the vehicle of your dreams
Service department got me on time and explained the issue found. Highly recommend the service department.
Business response:
Thank you for the great review! We appreciate your business, and we hope to welcome you back to Gallatin Motor Company in the future.
Gallatin Ford worked with me really well. Jenna really took charge of the situation that I was facing with my previous explore. I would recommend Gallatin Ford to anyone.
Business response:
Chad, thank you for sharing your review of Jenna and the team! We appreciate your business and we hope to see you again at Gallatin Ford.
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,283 reviews.
When is Miracle Ford open?
Miracle Ford is closed now. It will open on Tuesday at 9:00 a.m.
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