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We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Service was great! Explained everything I asked about and was very informant. Thank you very much
I scheduled an appointment for service on 5/ 5/25. On the initial call from the service department to schedule service I explained in detail that I wanted a proper transmission service done. This included draining the existing fluid, dropping the pan, replacing the filter and filling with new fluid. I asked if they could provide that service and they assured me they could. I specifically told the rep I did not want a flush and fill or fluid exchange. When I brought my vehicle in for service I had this same discussion with th... read more
Doesn't feel right that 2024 vehicle with 20k miles would need $800 of work performed. I feel misled. Probably will not go back.
Took my vehicle in and they found the problem told me it was covered under factory warranty and repaired it.
The best dealership in the area and top sales, service and Zachary is on point, and delivers the very best in customer service and meets every element of the customer experience from purchase to close. Thanks, Gallatin Ford!
Jenna was great. I highly recommend. She was able to assist me with what I needed and make sure I have all my requirements for my budget.
Jenna was wonderful to deal with. She is professional, knowledgeable and persistent! She made the experience of purchasing a truck easy!
Business response:
We're delighted to hear that Jenna made your truck purchasing experience easy and enjoyable at Gallatin Ford! Thank you for sharing such positive feedback about her professionalism and knowledge. Enjoy the new ride!
I have never purchased a vehicle here, however the sales team is friendly and willing to help. This is my first time using the service department and they was extremely friendly and willing to help as well. My only complaint would be that I scheduled a 30k service and oil change, and evidently the technician that works Saturday did not show. That was not a problem, however I thought it was a little disturbing that it took 4-1/2 hours just to get oil changed. I love the fact that they offered to come pick up the vehicle and r... read more
Business response:
Jallen, thank you for sharing your experience with us at Gallatin Ford. We're glad to hear our team was friendly and helpful, but we apologize for the delay during your service visit. Your feedback is valuable as it helps us improve; we'll work on ensuring a more efficient process in the future!
The salesman at Gallatin Ford Tony that assisted me with my car purchase went all out to assist me
Business response:
Congratulations on your new ride, Phil! We're glad you enjoyed working with Tony at Gallatin Ford, and we thank you for your business.
Miracle Ford has a 4.4 star rating with 3,086 reviews.
Miracle Ford is open now. It will close at 7:00 p.m.
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