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Miracle Ford

4.4

About this business

We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more

Location details

1394 Nashville Pike, Gallatin, TN, 37066, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.42,555 reviews
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aliciawilliams45's profile image
aliciawilliams45 
3 months ago

Service was fast and efficient. Noah did a fantastic job! He let me know how long the servicing would take and called me when it was ready early! 

Business response:

Alicia, we're delighted to hear that Noah provided you with fast and efficient service at Gallatin Ford. Thank you for sharing your experience! 

darren's profile image
3 months ago

They showed up on time did the work and everything went great they did a Factory recall replacement for me 

Business response:

Darren, we're glad to hear everything went smoothly with your factory recall replacement at Gallatin Ford. Thanks for sharing your experience! 

larryjrutledge's profile image
larryjrutledge 
3 months ago

Excellent service. Great communication. Noah provided excellent service, keeping me informed what to expect and how much time it would take, and what the estimated costs were. Will definitely come back 

Business response:

Larry, we're delighted to hear that Noah provided excellent service and communication during your visit at Gallatin Ford. We look forward to welcoming you back in the future! 

cbtomk's profile image
3 months ago

Everyone was so nice from the time I drove in until the time I left. 

Business response:

Thanks so much for the awesome review! The Gallatin Ford team looks forward to seeing you again down the road. 

andercarty's profile image
andercarty 
3 months ago

Zay was fantastic. . he listened to what we were looking for and was spot on with the vehicles he showed us. And of course very professional and friendly! 

Business response:

Thank you for sharing your experience with Zay and the team at Gallatin Ford! We're delighted to hear that he was able to meet your needs with professionalism and friendliness. Enjoy your new vehicle! 

tpope73's profile image
3 months ago

Collin was awesome to deal with . Great service and very friendly . Would recommend him for mobile service 

Business response:

We're delighted to hear that Collin provided you with great service at Gallatin Ford! Thank you for recommending him for mobile service, and we appreciate your feedback. 

judy_lamberth's profile image
judy_lamberth 
3 months ago

Stephanie is great. She went beyond the expected. Great customer service representative and so friendly. 

Business response:

Judy, we're delighted to hear that Stephanie provided exceptional service at Gallatin Ford. Thank you for sharing your experience with us! 

greenwave07's profile image
greenwave07 
3 months ago

Slow and unprofessional. Misleading. Didn’t listen to requests. Did not follow the steps for drop off and pick up of vehicles. 

Business response:

I'm sorry to hear about your experience with our service. We strive for efficiency and clear communication, so it's disappointing to learn we fell short in these areas during your visit. Please reach out to me if you'd like us to address any unresolved issues or discuss further steps we can take together. Thank you, Derek Swords - Service Manager 888-635-8055 

porr62's profile image
3 months ago

I had an amazing experience at Gallatin Ford. Ryan and Chris were extremely helpful in my purchasing experience. Their customer service exceeded my expectations! 

Business response:

We're delighted to hear that Ryan and Chris provided exceptional service during your visit to Gallatin Ford! Thank you for sharing your positive experience, and we hope you're enjoying your new vehicle. 

Frequently asked questions about Miracle Ford

How is Miracle Ford rated?

Miracle Ford has a 4.4 star rating with 2,555 reviews. 

When is Miracle Ford open?

Miracle Ford is closed now. It will open tomorrow at 9:00 a.m. 

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